Enterprise Sales Director

Mending

$150K — $250K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-10 years in healthcare or enterprise sales, preferably in a client-facing startup role
  • Strong written and verbal communication skills
  • Experience selling to senior-level buyers and handling skepticism
  • Ability to learn and simplify complex products
  • Familiarity with CRM systems and pipeline management
  • High attention to detail and reliable follow-through
  • Proactive and action-oriented mindset

Responsibilities

  • Identify and prioritize prospective customers including employers, TPAs, and brokers
  • Educate prospects on the Mending model and its benefits for primary care
  • Manage the entire sales process from prospecting to closing deals
  • Provide market feedback to enhance product and sales strategies
  • Engage in meaningful travel for business development and relationship-building

Benefits

  • Opportunity to work directly with a co-founder
  • Be part of a growing sales team with an emerging product
  • Ability to shape the sales process and strategy
  • Flexible working environment with travel opportunities
  • Engagement in a mission-driven company focused on improving healthcare
Full Job Description
The role and you

We are hiring an Enterprise Sales Director to help us win new employer and TPA customers.

This is a new-business sales role. You will be responsible for finding prospects, getting meetings, running early sales conversations, building pipeline, and helping close deals. You will sell a product that many buyers have not seen before, so you need to be comfortable educating the market, challenging assumptions, and handling skepticism.

This is not an account management role. It is not a role for someone who wants a mature sales machine, warm inbound leads, or a fully defined playbook. We are still building the sales motion, and we need someone who can create momentum from a blank page.

You think you can do more than what you're doing today. You have an insatiable curiosity, optimistic grit, and extreme humility. Above all, you love to educate and inspire. You enjoy sales not because you simply want to win the deal, but rather because you seek a deeper understanding of the customer's pain point, and then break down both the personal and professional dynamics of decision-making. You should gain energy by talking to people all day.

The details of your accountability

You will own a lot. And you will be working with the co-founder daily in:
  • Build pipe: Find and prioritize prospective customers, including employers, TPAs, brokers, benefits consultants, and other channel partners. There is no SDR or AE to help you. You will research targets, identify the right buyers, make outreach, network, book meetings, take notes, follow up, and keep the pipe moving.
  • Sell the Mending model: You will explain clearly why Mending exists, how our model works, and why it matters to employers and TPAs. You should be able to make the case that better primary care can improve member experience, reduce avoidable healthcare spend, and create a more compelling benefits offering.
  • Manage deals end-to-end: You will own the entire sales process. Typical activities include: prospect research, outbound outreach, discovery calls, product and model education, follow-up, objection handling, buyer mapping, decision-making mapping, creating proposals, contracting, and internal coordination.
  • Bring back clear market feedback: You will be the eyes and ears of how the market responds to our products and company. This role should help make Mending smarter every week.
  • Travel when it helps win business: You should expect meaningful travel for conferences, buyer meetings, market visits, and relationship-building - approximately 20-50%.

Experience that excites us

We are looking for someone with:
  • 2-10 years of experience in healthcare sales, benefits sales, enterprise sales, or a client-facing startup role
  • Strong written and verbal communication skills
  • Comfort selling to senior, busy, skeptical buyers
  • Ability to learn a complex product and explain it simply
  • Strong familiarity with CRM systems and pipeline tracking
  • High follow-through and strong attention to detail
  • A bias toward action

Healthcare experience is strongly preferred. Experience selling to employers, TPAs, brokers, benefits consultants, or health plans is especially relevant, but not absolutely required.

Salary Range*: $150,000 - $250,000 OTE (base salary + target commission/bonus)
*Subject to location and experience

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