Job Description:
Job Summary

Responsible for providing advanced functional support in configuring, integrating, and optimizing enterprise application systems. Performs requirements analysis, complex configuration, and system upgrades while ensuring compliance with organizational policies and regulatory standards. Serves as a subject matter expert, guiding analysts and partnering with business stakeholders to design effective solutions. Contributes to continuous improvement efforts that enhance enterprise systems, streamline workflows, and promote user adoption.

Essential Functions
• Performs advanced configuration, testing, and deployment of enterprise application modules and integrations.
• Acts as subject matter expert for complex functional issues and escalations.
• Conducts requirements analysis and designs solutions for cross-departmental functional changes.
• Coordinates user exits, customizations, and integration activities with technical teams.
• Executes cross-functional testing, defect resolution, and system validation for upgrades and compliance changes.
• Provides guidance and training to analysts, super users, and departmental staff.
• Designs and maintains forms, reports, and interfaces with external systems.
• Analyzes gaps between system functionality and policy requirements, recommending improvements.
• Supports functional activities related to annual processes such as W-2, 1042-S, and financial closings.
• Partners with stakeholders to identify opportunities for process improvements, service enhancements, and compliance alignment.
• Performs other duties as assigned.

Education Requirement: Bachelor's degree

Experience Requirement: 5+ years of experience

An equivalent combination of education and experience may be considered. All experience must be paid and in the same related field. Part-time and PRN experience will be prorated based on hours worked per week. Volunteer work and internships for academic credit are not counted.

Certifications & Licensures: N/A

Working Conditions

A. Lifting, pushing, and/or pulling objects up to 50lbs: 2. Occasional (< 10% of the time)

B. Lifting, pushing, and/or pulling objects over 50lbs: 1. Never

C. Standing or walking with objects up to 10lbs: 2. Occasional (< 10% of the time)

D. Standing or walking with objects up to 25lbs: 1. Never

E. Sitting at computer workstation for extended periods: 4. Regular (> 50% of the time)

F. Risk of back injury from moving, lifting or positioning patients, equipment, or materials: 1. Never

G. Repetitive motion: 4. Regular (> 50% of the time)

H. Working at heights above 4 feet: 1. Never

I. Working in confined spaces: 1. Never

J. Risk of injuries from use of equipment on the job: 1. Never

K. Job-related travel: 2. Occasional (< 10% of the time)

L. Loud noises: 1. Never

M. Temperature extremes: 1. Never

N. Hazardous chemicals and fumes including waste: 1. Never

O. Radiation: 1. Never

P. Burns: 1. Never

Q. Cuts/Punctures: 1. Never

R. Bloodborne/airborne pathogens: 1. Never

S. Recombinant DNA or viral vectors: 1. Never

T. Combative/violent people: 1. Never

U. Animal handling (including carcasses): 1. Never

V. Please specify other(s) and amount of exposure (i.e. Occasional, Intermittent or Regular): N/A

Physical Demands

This position requires regular sitting at a computer workstation for extended periods of time; performing tasks with regular repetitive motions (such as typing); intermittent standing or walking with objects weighing up to 10 pounds; and occasional lifting, pushing, and/or pulling of objects up to 50 pounds or standing or walking with objects up to 25 pounds.

Department:

Shift:
Days (United States of America)

Time Type:
Full time

Address:
2201 Lexington Ave

City, State:
Ashland, Kentucky