This position serves as a change activation and adoption professional within the Change Management Office (CMO), supporting successful implementation of enterprise initiatives by accelerating organizational readiness, stakeholder engagement, behavioral adoption, and sustained organizational change.
Responsibilities:- Executes change management strategies, plans, and activities that support organizational adoption and achievement of business outcomes.
- Reinforces desired behaviors, processes, tools, and organizational expectations.
- Supports implementation activities that drive stakeholder engagement, adoption, and utilization.
- Partners with leaders to identify stakeholder concerns, organizational impacts, and adoption barriers..
- Promotes awareness and understanding of initiative goals, objectives, and expected outcomes.
- Supports transition activities that facilitate successful adoption and sustainment.
Stakeholder Engagement- Conducts stakeholder identification, analysis, and engagement activities.
- Facilitates employee listening sessions, focus groups, workshops, and feedback discussions.
- Builds collaborative relationships across business functions and stakeholder groups.
- Assists leaders in identifying stakeholder concerns and adoption barriers.
- Supports sponsorship and engagement activities designed to strengthen organizational commitment.
- Escalates emerging stakeholder risks and concerns to change leadership.
Organizational Readiness Support- Conducts organizational readiness assessments and monitors readiness indicators identify adoptions risks and implementation challenges.
- Collects readiness feedback and stakeholder insights.
- Monitors organizational readiness indicators and trends.
- Develops and executes readiness action plans to address identified adoption risks and organizational barriers.
- Identifies organizational risks, dependencies, and barriers that may impact adoption and implementation success.
- Contributes to mitigation planning efforts.
Training & Learning- Supports training planning, coordination, and readiness activities.
- Assists in the development and delivery of training materials, learning resources, and reinforcement tools.
- Coordinates training logistics and participant communications.
- Collects participant feedback and training effectiveness data.
- Supports post-training reinforcement and sustainment activities.
- Assists leaders in identifying learning and capability development needs.
Adoption Measurement & Reporting- Analyzes qualitative and quantitative adoption data to identify trends, risks, and opportunities of improvement.
- Supports readiness, engagement, and adoption reporting activities.
- Monitors adoption trends and identifies emerging concerns.
- Escalates adoption risks and implementation barriers.
- Analyzes adoption, readiness, and engagement data to identify trends and support continuous improvement efforts.
Change Capability Development- Develops, maintains, and enhances enterprise change management tools, templates, standards, and best practices.
- Promotes consistent adoption of enterprise change management practices, standards, and methodologies.
- Contributes to the continuous improvement and maturity of organizational change management capabilities.
- Shares lessons learned and best practices across initiatives.
Qualifications:
- Bachelor's degree in Business Administration, Communications, Organizational Development, Human Resources, Education, Psychology, or related field required.
- Five or more years of experience supporting organizational change, employee engagement, communications, training, project support, or related disciplines.
- Experience supporting organizational change initiatives preferred.
- Experience working within cross-functional teams preferred.
- Experience facilitating stakeholder discussions and engagement activities preferred.
- Familiarity with organizational change methodologies preferred.
LICENSES / CERTIFICATIONS- Change Management certification (e.g., Prosci, CCMP, or equivalent) preferred.
- Familiarity with organizational change methodologies preferred.
- Strong communication, facilitation, and presentation skills.
- Ability to build relationships and influence without direct authority.
- Strong stakeholder engagement and active listening skills.
- Ability to identify organizational risks and adoption barriers.
- Knowledge of organizational change principles and practices.
- Knowledge of change impact assessment, stakeholder analysis, readiness assessment, communications, training, and adoption measurement principles.
- Ability to interpret data and translate insights into actionable recommendations that improve adoption outcomes.
- Strong organizational and planning capabilities.
- Ability to manage multiple priorities simultaneously.
- Ability to work effectively within cross-functional teams.
- Strong problem-solving and critical-thinking skills.
- Ability to communicate clearly and effectively with diverse stakeholder groups.
Insperity provides a reasonable compensation range for each posted role in accordance with applicable pay-transparency laws. Actual compensation is influenced by a variety of job-related factors, including skills, experience, and geographic location.
The compensation range for this position, representing the pay span across all locations where this role may be filled is
88,600 - 100,850
