About this role:Cengage is looking for an IT Enterprise Systems Transformation & Adoption Lead to join our IT Change Management function. This hands-on role helps ERP and enterprise system changes turn into measurable business outcomes and balanced ways of working. You'll partner with IT, technical product owners, and business teams to prepare impacted groups and support operational adoption.
The strongest candidates understand that adoption depends on more than training. It requires clear processes, communication, leadership support, and operational alignment.
What you'll do here:You'll support change, communication, business readiness, training coordination, and adoption work for enterprise system initiatives, with an initial focus on ERP and finance system adoption.
You will- Build and adapt change, communication, readiness, and training plans based on business and technical needs
- Identify impacted audiences, adoption risks, readiness gaps, and leader support needs
- Translate system and process changes into clear operational impacts for employees
- Partner with project and business teams to surface risks early and support adoption through implementation
Skills you will need here:- 3-5 years supporting organizational change, business readiness, or system adoption initiatives
- Experience supporting ERP, CRM, finance, or enterprise platforms in complex environments
- Ability to translate technical and operational change into clear communications, readiness activities, and stakeholder support
- Confidence working across technical and business teams
- Strong written and verbal communication skills
You tend to:- Spot workflow, communication, or ownership gaps before they become operational friction
- Translate system design into what actually changes for people
- Treat data quality as a process and ownership issue - not a user failure
Nice to have:- Familiarity with SAP, Salesforce, or similar enterprise systems from a change, adoption, or business readiness perspective
- Experience working in a matrixed, high-growth, or transformation-heavy environment
- Curiosity about AI-enabled workflows, automation, and digital tools that improve how work gets done
How we work:This role collaborates with the Director of IT Organizational Change and works closely across strategy, execution, and collaborator engagement.
We work remotely and rely on proactive communication, shared documentation, and visible task tracking. This role works best for someone who can keep work moving and help teams navigate change clearly and effectively.
CompensationAt Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy.
The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range.
In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below.
10% Annual: Individual Target
$88,600.00 - $115,200.00 USD
