First Citizens Bank

Enterprise Card Product Owner

First Citizens Bank$100K — $130K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree with 4 years of Product Management experience or High School Diploma/GED with 8 years of experience
  • Experience in small business, consumer, or commercial cards
  • Preferred: 6 years in card products and collaboration with card networks like Visa and MasterCard
  • Demonstrated experience in Agile methodologies
  • Strong background in business analytics for data-driven decisions
  • Knowledge of banking compliance and risk management
  • Excellent verbal and written communication skills

Responsibilities

  • Collaborate with stakeholders to establish product vision and strategy
  • Develop and manage product backlog and prioritization framework
  • Participate in sprint ceremonies and communicate progress to leadership
  • Define and monitor OKRs to align with business objectives
  • Support regulatory and compliance reporting for financial products

Benefits

  • Comprehensive benefits program tailored to associate needs
  • Remote work flexibility from specified locations
  • Emphasis on continuous improvement and technical innovation opportunities
  • Engagement in a collaborative work environment with cross-functional teams
Full Job Description
Overview

This is a remote position that may only be hired in Phoenix, AZ; Charlotte or Raleigh, NC; or Dallas, TX. Flexibility in work schedule is preferred.

The Enterprise Card Product Owner supports and executes product initiatives within the Bank. Responsible for execution of product strategies and driving positive change through technical innovation and continuous improvement initiatives. Act as an interface between the business stakeholders and cross-functional delivery teams. Provides subject matter expert consultation to team members and other stakeholders on tactics to achieve product goals.

Responsibilities

  • Product Strategy - Collaborate with business stakeholders to align on product vision, strategy, priority, scope, and roadmap.
  • Product & Backlog Management - Develop a prioritization framework and strategy for delivery initiatives. Prepare/refine product backlog and roadmap and work with the cross-functional teams to execute the product backlog. Plan and create initiatives, features, epics and stories in JIRA.
  • Collaboration & Communication - Provide regular status reports to the leadership and stakeholders. Conduct and participate in sprint ceremonies (daily standup, sprint planning, retrospective, sprint review, demo, scrum of scrums etc.)
  • Reporting & Metrics - Assist in the definition, implementation and monitoring of OKRs and ensure ongoing strategic alignment with short and long-term business objectives. Support quarter-end/month-end regulatory & compliance reporting

Qualifications

Bachelor's Degree and 4 years of experience in Product Management, Scrum, Agile

OR

High School Diploma or GED and 8 years of experience in Product Management, Scrum, Agile

Required: Experience in small business cards, or consumer card, or commercial card

Preferred Qualifications:
  • Bachelor's Degree
  • 6 years of experience in small business cards, or consumer card, or commercial card
  • Experience working with card networks like Visa and MasterCard
  • Experience in Agile
  • Strong business analytics background, experience using data to drive product decisions and to measure performance
  • Knowledge of banking compliance and risk management practices
  • Attention detail, self starter, great communicator both oral and written
  • Experience presenting to business stakeholder
  • Has the ability to effectively to collaborate with stakeholders (i.e. technology, operations, marketing, digital)

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

About First Citizens Bank

First Citizens Bank is a regional bank that provides a range of financial services to individuals and businesses. The bank offers checking and savings accounts, loans, mortgages, credit cards, and investment services, as well as online and mobile banking. First Citizens Bank operates more than 500 branches in 19 states and the District of Columbia. The bank was founded in 1898 and is headquartered in Raleigh, North Carolina.
Learn more about First Citizens Bank
Size
6,000 employees
Industry
Founded
1898

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