RoleWe are seeking a senior Enterprise Architect to lead the design and governance of end-to-end digital, data, and customer experience solutions.
This role will provide strategic architecture leadership across customer engagement platforms, enterprise applications, data ecosystems, web and mobile experiences, and integration services to enable scalable and business-aligned digital transformation initiatives.
The Enterprise Architect will serve as the primary architecture authority across business, digital, data, integration, and technology workstreams.
What you will do - Define and govern target-state enterprise architecture supporting customer, digital, data, and operational capabilities.
- Establish KPIs and success measures for the project
- Drive customer journey architecture and end-to-end customer experience transformation.
- Define enterprise customer data and engagement strategies.
- Enable omnichannel customer experiences across web, mobile, contact center, and digital channels.
- Partner with marketing, sales, service, and product teams to align CX capabilities.
- Govern identity, access management, and data protection architectures.
- Translate business objectives into executable architecture roadmaps and technology strategies.
- Provide architecture leadership across customer experience, web, mobile, cloud, data, integration, and enterprise platforms.
- Define architecture standards, principles, patterns, and governance processes.
- Guide application, data, security, and integration architecture decisions.
- Partner with business, product, delivery, and engineering teams to align technology solutions with business outcomes.
- Identify architecture risks, dependencies, scalability considerations, and technical constraints.
- Support implementation planning, investment justification, and delivery governance.
- Ability to identify, assess, and recommend AI/Generative AI use cases aligned with organizational objectives.
What you will Bring Required Skills & Experience Architecture Enterprise Architecture
Solution Architecture
Data Architecture
Integration Architecture
Cloud Architecture
Digital Experience & Customer Platforms
Customer 360 and customer engagement solutions
Digital experience and self-service platforms
Web and mobile application architecture
API, microservices, and event-driven architectures
Identity, data governance, and integration patterns
Technology Experience with one or more of: Adobe Experience Platform (AEP)
Microsoft Fabric
Azure Integration Services
Adobe Experience Manager (AEM) or comparable CMS platforms
Cloud-native application and integration architectures
Experience 12-15 years of architecture experience
5+ years in Enterprise Architecture leadership roles
Experience delivering large-scale digital transformation programs
Experience working across business, product, data, and technology teams
Strong stakeholder management and executive communication skills
Experience defining enterprise architecture roadmaps and transformation strategies.
Proven ability to collaborate with C-suite and executive stakeholders
Preferred Attributes Strong customer-centric mindset.
Ability to balance strategic architecture with practical delivery considerations.
Experience working in complex, multi-platform enterprise environments.
Proven ability to lead architecture discussions with senior business and technology stakeholders.
The base compensation range for this role in the posted location is: CAD 98,000- CAD196,000
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
