First Hawaiian Bank

Enterprise Account Manager

First Hawaiian Bank$80K — $134K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years in strategic leadership roles with operational focus
  • Experience in client-facing roles with technical knowledge in relevant fields
  • Preferred background in construction or consulting for life sciences and healthcare sectors
  • Strong adaptability to changing environments and client needs
  • Proven skills in consulting, advising, and influencing key stakeholders
  • Expertise in sales, operations, or project management
  • Detail-oriented with a strategic mindset
  • Exceptional interpersonal and relationship-building skills

Responsibilities

  • Develop and manage account strategies for assigned key accounts
  • Engage directly with clients to foster relationships and loyalty
  • Align cross-line of business strategies for unified approach and effectiveness
  • Oversee key pursuit initiatives and provide leadership
  • Standardize and train on strategic account management practices
  • Contribute to additional duties as needed

Benefits

  • 401(k) with employer match and profit-sharing
  • Comprehensive medical, dental, vision insurance with low deductibles
  • Paid time off including holidays
  • Parental leave up to 16 weeks
  • Adoption and IVF assistance
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • Paid community service time
  • Learning opportunities through McKinstry University
  • Onsite gyms or remote work reimbursement options
Full Job Description
The Opportunity with McKinstry

We are currently seeking an Enterprise Account Manager to serve as a strategic leader across project delivery, business development, and cross-functional initiatives for our most critical Enterprise Clients. This role is designed to drive durable, recurring value both internally and externally aligning McKinstry's operational excellence with the evolving needs of clients in the life sciences and healthcare verticals.

As an Enterprise-level strategist, the Account Manager will take high-level ownership of a defined portfolio of strategic accounts. Internally, they will lead efforts to standardize and scale enterprise account management frameworks, fostering a culture of collaboration and best practice adoption across business units. Externally, they will cultivate and grow relationships with select clients, ensuring loyalty and long-term partnership.

This is a cross-functional, market-facing, and operations-focused role ideal for individuals who thrive in complex environments and are passionate about creating impact at scale.

Breakdown of responsibilities:
  • Hands on Account Strategy Development and Management: 30%
  • Client relationship and direct client engagement: 20%
  • Cross-LOB Strategy Development and Alignment: 15%
  • Key Pursuit oversight and leadership: 15%
  • Strategic Account Management Standardization, Training: 10%
  • Other: 10%


What You Need to Succeed at McKinstry:
  • 5-8 years' experience in multi-faceted operational/strategic leadership roles.
  • Experience in external client facing roles and satisfactory technical knowledge in McKinstry's domains of expertise.
  • Background in construction or consulting in the life sciences and healthcare markets preferred.
  • Agility and ability to quickly adapt to changing demands/environment.
  • Exceptional consulting, advising and influencing capabilities.
  • Expertise in sales, operations or project management.
  • Highly strategic, yet detail-oriented.
  • Strong interpersonal skills and effectiveness in building relationships.
  • Strong problem solving and analysis capabilities.
  • Strong decision making and sound judgement.
  • Experience and ability to interact and partner with executive leadership to align strategy with key client needs.


PeopleFirst Benefits

When it comes to the basics, we have you covered:
  • Competitive pay
  • 401(k) with employer match and profit-sharing plan
  • Paid time off and holidays
  • Comprehensive medical, prescription, dental, and vision with low or zero deductible options and low out of pocket maximums

People come first at McKinstry, and we go beyond the basic benefits with:
  • Family formation benefits, including adoption and IVF assistance
  • Up to 16 weeks paid parental leave
  • Transgender inclusive benefits
  • Commuter benefits
  • Pet insurance
  • "Building Good" paid community service time
  • Learning and advancement opportunities via McKinstry University
  • McKinstry Moves onsite gyms or reimbursement for remote workers

See benefit plan documents for complete details.

The pay range for this position is $80,100 - $134,400 per year; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Base pay information is based on market location. A bonus may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

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About First Hawaiian Bank

First Hawaiian Bank is a bank headquartered in Honolulu, Hawaii. The bank was founded in 1858 and is the oldest and largest bank in Hawaii. First Hawaiian Bank offers a range of banking services, including personal and business banking, wealth management, and investment services. The bank has over 50 branches throughout Hawaii, Guam, and Saipan. First Hawaiian Bank is a subsidiary of BNP Paribas, a French multinational bank and financial services company.
Learn more about First Hawaiian Bank
Size
2,000 employees
Market Cap
$3.2 billion
Industry
Net Income
$185.7 million
5 Year Trend
+1.2%
NASDAQ

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