Full Job Description
Open Position: Enterprise Account Manager
Company: DTA Distributing, LLC
Location: West Valley City, UT
Industries: Manufacturing/Sporting Goods
Job Type: Full time
Territory to Include: United States of America
Position Overview:
The Enterprise Account Manager is responsible for managing and developing enterprise level accounts in the United States. They are responsible to develop new partnership opportunities with large accounts and big box retailers, fully saturate our product in all applicable market segments, grow the business to ensure our market leadership position. The RSR will be held accountable for achieving sales goals, meeting daily, weekly and monthly behavior requirements and logging sales activity in CRM.
Position Responsibilities:
Sell existing products and launch new products into the assigned territory.
Travel on sales trips up to one week per month.
Meet number of behavior requirements for customer interactions daily, weekly, monthly and quarterly.
Enter customer activity in CRM daily.
Analyze and develop new customers and opportunities within their market segment.
Protect, maintain, and enforce our current position in the market.
Develop and close sales opportunities.
Develop an extensive knowledge of Desert Tech and its products.
Provide training and customer service to existing customers that increase Desert Tech product knowledge and ability to convey the Desert Tech product "story."
Leverage customer knowledge to identify business growth opportunities in the market sector.
Coordinate with the Sales Director and Marketing Director to ensure the proper products are being built to forecast to maintain competitive lead times.
Coordinate with the Sales Director and Marketing Director on priorities in the market for product design activity, demo support and customer support.
Foster strong relationships with internal program execution teams and current customers to promote follow-on business
Work with the Sales Director and Marketing Director on new product requirements, performance specifications, pricing and market positioning.
Logging and reconciling business expenses.
Major Qualifications:
Experience- (3 + years in a similar role while exceeding goals)
Proven to perform in a position that requires some travel.
History of winning and ability to articulate what worked to win.
Experience in maintaining a documented and prioritized pipeline.
Experience with managing yearly budgets for resources, sales expenses, and bid and proposal efforts. Experience with managing sales quotas and other sales incentives.
Solid instinct for assessing customers, competitors and potential partners. He or she must be able to quickly separate serious prospects from a large number of business contacts.
Excellent relationship building skills both internally (division and corporate levels) and with external customers/agencies.
Exhibit high levels of persistence, proactive, superior attention to detail, project management, and organizational skills.
Advanced level of skills with Microsoft Office Suite and Email
Competencies:
To perform the job successfully, and individual should demonstrate the following.
Achievement Focus - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
Adaptability - Accepts criticism and feedback. Adapts to changes in the work environment. Changes approach or method to best fit the situation. Manages competing demands.
Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Customer Service - Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well within group problem solving situations.
Sales Skills - Achieves sales goals. Initiates new contacts. Maintains customer satisfaction. Maintains records and promptly submits information. Overcomes objections with persuasion and persistence.
Management/Leadership Skills - Unifies team members to a common objective. Delegates tasks and assists individuals through accountability to achieving the goal. Leads by example to team members.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience - BA/BS Degree or equivalent experience, preferably in Business. A minimum of two years of experience in client relationship management. Must work well in a fast paced, team environment.
Language Ability - Read, analyze and interpret business, professional, technical or governmental documents. Write reports, business correspondence and procedure manuals. Effectively present information and respond to questions from managers, customers and the public.
Mathematical Ability - Calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Apply concepts of basic algebra and geometry.
Reasoning Ability - Solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Interpret a variety of instructions furnished in written, oral, diagram or schedule form.