Gainsight

Enterprise Account Executive

Gainsight$130K — $150K *
US-Anywhere
+ 44 other locationsRemote
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience selling Enterprise Solutions into Fortune 1000 companies
  • Bachelor's degree or equivalent experience
  • Expertise in engaging C-Suite executives and managing complex sales cycles
  • Experience working with Chief Revenue Officers and Chief Customer Officers in the Customer Success realm
  • Track record in managing six-figure deals with a sales cycle of 6-12 months

Responsibilities

  • Achieve sales quotas for assigned territory and accounts
  • Manage proactive sales development to ensure a healthy sales pipeline
  • Conduct thorough discovery to understand customer needs
  • Articulate value messaging that drives customer outcomes
  • Navigate complex sales cycles involving multiple stakeholders
  • Handle technical and business objections from prospects
  • Perform product demonstrations for qualified leads

Benefits

  • Fully covered medical premiums for employees
  • Flexible PTO and 401(k) plan
  • Dental and vision coverage
  • Access to coworking spaces globally
  • $10,000 lifetime fertility stipend
  • Dedicated Recharge Holidays each quarter
Full Job Description

About This Role:

We’re looking for a full-time Enterprise Account Executive to join our Sales team  reporting to the RVP, Sales Enterprise. This role is a remote role based in The United States of America.

In this role, you'll play a key role in driving enterprise revenue growth by identifying new business opportunities, managing complex sales cycles, and building lasting customer relationships through a consultative approach. This is a great opportunity for someone who thrives in a fast-paced, entrepreneurial sales environment and enjoys working cross-functionally with teams like Customer Success, Professional Services, Pre-Sales, and Product Management. The ideal candidate brings strong skills in C-suite relationship building, value-based selling, and pipeline management.

What You'll Do:

  • Achieve sales quota for assigned territory and/or accounts

  • Maintain appropriate proactive sales development activity to ensure healthy pipeline management

  • Execute a thorough discovery process understanding customer requirements

  • Articulate value messaging related to driving customer outcomes

  • Manage complex, multithreaded sales cycles across all stakeholders

  • Overcome technical and business objections of prospective customers as necessary

  • Conduct online or onsite product demonstrations to qualified prospects as necessary

  • Respond to RFPs for qualified business opportunities where Gainsight is a fit

  • Work with Gainsight’s Professional Services organization to evaluate training and consulting needs to support implementations

  • Develop and maintain industry and competitive product and market knowledge

  • Maintain a thorough understanding of the Gainsight product and services offered

  • Gain an understanding of Gainsight’s use in the industry, as well as best practices

  • Be a subject matter expert for your designated industries and territory

  • Work with Business/Sales Development Representatives to define and support prospecting efforts within assigned territory

  • Enter new leads, contact data, log calls and other sales information into SFDC for prospects, partners and customers

  • Prepare formal proposals, produce price quotes, work with management on contract negotiations, and coordinate the gathering of all necessary paperwork to process orders

  • Investigate and resolve customer problems with releases, payments, product use or implementation (as required)

  • Provide feedback (customer/prospect needs, industry trends, market perceptions, competitive intelligence, etc.) to company management, Marketing and Product Management teams

  • Conduct online webinars as a means of generating qualified leads 

  • Plan, promote and conduct round table events in key locations within your territory

  • Travel to and attend customer and prospect meetings, trade shows, conferences and round tables; 40-50% travel per year

This is not a complete list of responsibilities, and the scope of the role may evolve with the needs of the team and business. This role will require occasional travel for team meetings, training, or company events.

What We're Looking For: 

  • 5+ years of relevant experience selling Enterprise Solutions (SaaS and services) into Fortune 1000 companies and a Bachelor's degree (or equivalent combination of education and experience), required.

  • Comfort and expertise calling on and presenting to C-Suite level contacts, six figure deal sizes and 6-12 month sales cycles

  • Experience in the Customer Success and Product Experience fields working with key decision makers such as Chief Revenue Officers, Chief Customer Officers, leaders in Customer Success and Product Management and Marketing strategizing to drive for mutual success.

Nice-to-have skills:

  • Proven track record of identifying business issues and creating value while managing multiple stakeholders and decision makers in a complex sales cycle

  • Highly competitive, entrepreneurial and self-driven with history of quota achievement/overachievement

Our Compensation and Benefits: At Gainsight, we believe great work happens when teammates feel fully supported. 

  • The starting base salary range for this role is $130,000 to $150,000 USD annually. This role is also eligible for commission based on performance and participation in Gainsight’s equity program. Actual compensation may vary based on factors such as skills, experience, and location. 

  • We offer a comprehensive benefits package including fully covered medical premiums (employee-only), flexible PTO, 401(k) plan, dental and vision coverage, and remote work options. Additional benefits include a $10,000 lifetime fertility stipend and access to coworking spaces around the globe. You'll also enjoy dedicated Recharge Holidays - one long weekend each quarter to relax and reset.

Our Growth Opportunities: From mentoring to career development opportunities, we’re passionate about helping our teammates learn, grow, and thrive.

Our Parody Videos:No explanation needed. Just watch them

If this sounds like the right role for you, we’d love to hear from you.

Additional Information:

About Gainsight

Gainsight is a customer success platform that helps businesses grow faster by reducing churn, increasing upsell, and driving customer advocacy. The platform uses data analytics and automation to provide businesses with insights into customer behavior and to help them identify opportunities to improve customer engagement. Gainsight's platform includes a range of tools for customer success, including customer health scores, customer journey mapping, and customer feedback management. The company serves a range of industries, including software, healthcare, financial services, and telecommunications.
Learn more about Gainsight
Size
700 employees
Industry
Founded
2009

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