Key Responsibilities:
- Relationship Management: Develop and maintain strong relationships with C-suite and senior executives, department leaders and industry thought leaders in health systems to foster trust and collaboration.
- Strategic Initiative Implementation: Identify and pursue new business opportunities to drive revenue growth for hospital enterprise solutions, ensuring alignment with client needs and organizational goals.
- Consultative Leadership Serve as a trusted advisor, leveraging deep industry expertise to align enterprise solutions with hospital objectives, demonstrating measurable ROI and operational impact.
- Market Analysis: Conduct thorough market research to identify trends, assess the competitive landscape, and identify potential areas for expansion and refine go-to-market strategies within hospital systems.
- Collaboration with Internal Teams: Work closely with sales, product development, marketing, and support teams to refine offerings, ensuring they meet market demands and customer expectations.
- Business Growth: Identify new partnership opportunities assist sales with existing opportunities to lead negotiations to expand services, collaborating with cross-functional teams for seamless execution.
- Performance Metrics: Monitor and analyze new account performance, providing actionable insights and recommendations to senior leadership to optimize strategies.
- Thought Leadership: Serve as a subject matter expert on hospital enterprise systems, representing the company at industry events, conferences, and client meetings.
- Compliance Oversight: Ensure all activities comply with regulatory standards and hospital policies, promoting a commitment to quality and safety in operations.
- Strategic Planning: Collaborate with hospital leadership to design and implement scalable strategic plans aimed at enhancing service delivery and patient outcomes.
Qualifications:
- Bachelor's degree in business, healthcare management, or a related field (master's preferred).
- 8+ years of experience in sales, account management, or business development within the healthcare and genetic testing sector, particularly with enterprise systems.
- Understanding of the continuum of care within clinical and diagnostic genetics.
- Proven track record of engaging with C-suite executives and senior leadership in hospital settings.
- Strong understanding of hospital operations and enterprise system integration.
- Excellent communication, negotiation, and relationship-building skills.
- Ability to work collaboratively in a fast-paced, cross-functional environment.
- Strong understanding of EMR implementations and integrations.
- Familiarity with health system operations and contracting requirements.
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Frequently required to sit
- Frequently required to stand
- Frequently required to utilize hand and finger dexterity
- Frequently required to talk or hear
- Frequently required to utilize visual acuity to operate equipment, read technical information, and/or use a keyboard
