Job Summary
The Enterprise Account Director (EAD) is responsible for driving disciplined execution against enterprise strategies for large, multi‑entity health system partnerships. This role works in close alignment with the Strategic Customer Vice President (SCVP), who leads enterprise strategy and senior‑most customer relationships for the BD portfolio. The EAD serves as a critical execution partner to ensure strategic priorities are translated into action and results.
Operating within the framework set by the SCVP, the Enterprise Account Director converts system‑level objectives into actionable regional and operational plans, ensuring consistent execution across facilities, service lines, and stakeholders. The role reinforces executive level engagement by advancing initiatives, preparing insights and materials, and supporting enterprise governance forums such as QBRs and executive sponsor meetings.
Success in this position requires strong communication skills and the ability to influence outcomes within a complex matrix. The Enterprise Account Director collaborates closely with sales, clinical, marketing, service, solutions, and contracting teams to support alignment, coordinate activities, and remove execution barriers.
The EAD partners with customers to understand local and regional needs, applies BD solutions within the broader enterprise strategy, and supports the development of value propositions, KPIs, and dashboards that track progress and outcomes. Additionally, the EAD leads execution of complex initiatives including implementation support, contracting coordination, adoption and compliance efforts, and business review preparation ensuring follow‑through, consistency, and measurable impact.
Key Responsibilities
Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), helping turn strategy into results across large health systems.
Translate enterprise‑level goals into practical regional and operational plans that drive consistent execution across hospitals, sites of care, and service lines.
Support senior‑level customer engagement by preparing content, insights, and updates for Quarterly Business Reviews (QBRs), executive sponsor meetings, and other enterprise forums.
Work collaboratively across sales, clinical, marketing, service, solutions, and contracting teams to align efforts and keep execution moving forward.
Partner with customers to understand local and regional priorities and thoughtfully apply BD solutions within the broader enterprise strategy.
Help shape and operationalize value propositions, KPIs, and dashboards that track progress, outcomes, and shared success.
Lead execution of complex initiatives, including implementation support, contracting coordination, and efforts to drive adoption and compliance.
Ensure strong follow‑through on commitments, maintaining accountability, consistency, and measurable impact across enterprise initiatives.
Education / Experience:
Minimum bachelor’s degree
3-5+ years managing or supporting large IDN accounts with measurable results
5+ years people leadership experience
3 or more years leading in a complex matrix organization to drive enterprise customer value.
3+ years of experience developing & delivering strategic customer solutions
Strong skills in written and verbal communication, analytics and PowerPoint
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
Potential Discretionary LTI Bonus
Potential reimbursement of vehicle use/mileage
Potential reimbursement of phone use
Health and Well-being Benefits
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Other Well-being Resources
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
Retirement and Financial Well-being
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Life Balance Programs
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Other Life Balance Programs
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Leave Programs
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
152,600 - $224,200- Base + Incentive
Primary Work LocationUSA NJ - Franklin Lakes
Additional Locations
Work Shift
