Job Summary

The Enterprise Account Director (EAD) is responsible for driving disciplined execution against enterprise strategies for large, multi‑entity health system partnerships. This role works in close alignment with the Strategic Customer Vice President (SCVP), who leads enterprise strategy and senior‑most customer relationships for the BD portfolio.  The EAD serves as a critical execution partner to ensure strategic priorities are translated into action and results.

Operating within the framework set by the SCVP, the Enterprise Account Director converts system‑level objectives into actionable regional and operational plans, ensuring consistent execution across facilities, service lines, and stakeholders. The role reinforces executive level engagement by advancing initiatives, preparing insights and materials, and supporting enterprise governance forums such as QBRs and executive sponsor meetings.

Success in this position requires strong communication skills and the ability to influence outcomes within a complex matrix. The Enterprise Account Director collaborates closely with sales, clinical, marketing, service, solutions, and contracting teams to support alignment, coordinate activities, and remove execution barriers.

The EAD partners with customers to understand local and regional needs, applies BD solutions within the broader enterprise strategy, and supports the development of value propositions, KPIs, and dashboards that track progress and outcomes. Additionally, the EAD leads execution of complex initiatives including implementation support, contracting coordination, adoption and compliance efforts, and business review preparation ensuring follow‑through, consistency, and measurable impact.

Key Responsibilities

• Execute enterprise account strategies in close partnership with the Strategic Customer Vice President (SCVP), helping turn strategy into results across large health systems.

• Translate enterprise‑level goals into practical regional and operational plans that drive consistent execution across hospitals, sites of care, and service lines.

• Support senior‑level customer engagement by preparing content, insights, and updates for Quarterly Business Reviews (QBRs), executive sponsor meetings, and other enterprise forums.

• Work collaboratively across sales, clinical, marketing, service, solutions, and contracting teams to align efforts and keep execution moving forward.

• Partner with customers to understand local and regional priorities and thoughtfully apply BD solutions within the broader enterprise strategy.

• Help shape and operationalize value propositions, KPIs, and dashboards that track progress, outcomes, and shared success.

• Lead execution of complex initiatives, including implementation support, contracting coordination, and efforts to drive adoption and compliance.

• Ensure strong follow‑through on commitments, maintaining accountability, consistency, and measurable impact across enterprise initiatives.

Education / Experience:

• Minimum bachelor’s degree

• 3-5+ years managing or supporting large IDN accounts with measurable results​

• 5+ years people leadership experience​

• 3 or more years leading in a complex matrix organization to drive enterprise customer value.​

• 3+ years of experience developing & delivering strategic customer solutions​

• Strong skills in written and verbal communication, analytics and PowerPoint

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:

Potential Discretionary LTI Bonus

Potential reimbursement of vehicle use/mileage

Potential reimbursement of phone use

Health and Well-being Benefits 

Medical coverage 

Health Savings Accounts 

Flexible Spending Accounts 

Dental coverage 

Vision coverage 

Hospital Care Insurance 

Critical Illness Insurance 

Accidental Injury Insurance 

Life and AD&D insurance 

Short-term disability coverage 

Long-term disability insurance 

Long-term care with life insurance 

Other Well-being Resources 

Anxiety management program 

Wellness incentives 

Sleep improvement program 

Diabetes management program 

Virtual physical therapy 

Emotional/mental health support programs 

Weight management programs 

Gastrointestinal health program 

Substance use management program 

Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit 

Retirement and Financial Well-being 

BD 401(k) Plan 

BD Deferred Compensation and Restoration Plan 

529 College Savings Plan 

Financial counseling 

Baxter Credit Union (BCU) 

Daily Pay 

College financial aid and application guidance 

Life Balance Programs 

Paid time off (PTO), including all required State leaves 

Educational assistance/tuition reimbursement 

MetLife Legal Plan 

Group auto and home insurance 

Pet insurance 

Commuter benefits 

Discounts on products and services 

Academic Achievement Scholarship 

Service Recognition Awards 

Employer matching donation 

Workplace accommodations 

Other Life Balance Programs 

Adoption assistance 

Backup day care and eldercare 

Support for neurodivergent adults, children, and caregivers 

Caregiving assistance for elderly and special needs individuals 

Employee Assistance Program (EAP) 

Paid Parental Leave 

Support for fertility, birthing, postpartum, and age-related hormonal changes 

Leave Programs 

Bereavement leaves 

Military leave 

Personal leave 

Family and Medical Leave (FML) 

Jury and Witness Duty Leave

Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed. The salary offered to a successful candidate is based on experience, education, skills, and actual work location. Salary ranges may vary for Field-based and Remote roles. 

152,600 - $224,200- Base + Incentive