ezCater

Engineering Manager, Search Platform (Remote)

ezCater$195K — $255K *
US-AnywhereRemote in Boston, MA
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of software engineering experience in complex backend or platform environments
  • Proven engineering management experience with a focus on team development
  • Strong technical expertise in search or retrieval systems (e.g., Vespa, Elasticsearch)
  • Deep backend experience in distributed, event-driven systems (Go preferred)
  • Experience with indexing pipelines and document models
  • Strong instincts for relevance and ranking in search technologies
  • Experience in observability and safe rollouts for critical systems

Responsibilities

  • Lead the technical delivery and quality of the search and indexing systems
  • Set the overarching technical direction for the search stack architecture
  • Ensure the accuracy and timeliness of search results for customers
  • Review technical designs and challenge team assumptions to mitigate risks
  • Promote continuous improvement in search quality and platform reliability
  • Develop engineers through coaching and setting high standards
  • Effectively prioritize initiatives to enhance execution and reduce technical risk

Benefits

  • Market competitive salary
  • Stock options with potential high value
  • Flexible paid time off policy
  • 401K with company match
  • Comprehensive health, dental, and FSA coverage
  • Long-term disability insurance
  • Access to mental health and family planning resources
  • Remote-hybrid work flexibility
  • Engaging and impactful work environment
  • Employee meal program and additional perks
Full Job Description
Search is the front door of the ezCater marketplace. Every browse, search, filter, and discovery experience runs through the systems this team owns, directly shaping customer experience, order volume, and our long-term platform advantage.

As the Engineering Manager of our Search Platform, you'll lead the team responsible for how customers discover restaurants across ezCater, including the search engine, the indexing pipeline that feeds it, and the availability services that determine which restaurants can fulfill an order. We're actively replatforming search, and this role will help strengthen the team while guiding the architecture, delivery, and operational maturity of that new foundation.

This is a technical management role reporting to the Director of Engineering. You'll manage engineers directly, stay close to key technical decisions, and help the team improve relevance, freshness, reliability, and platform usability for internal partners.
What You'll Do
  • Lead delivery and technical quality across query serving, indexing, availability, and the APIs and contracts other teams depend on.
  • Set technical direction for the search stack, including engine architecture, document schema, indexing and query patterns, ranking strategy, and migration sequencing.
  • Own the freshness and correctness of the index and the availability domain so customers see restaurants that can actually fulfill an order.
  • Stay close to the technical work by reviewing designs, challenging assumptions, and helping the team de-risk architecture and delivery decisions.
  • Build a culture of measurement, experimentation, and continuous improvement in search quality, platform reliability, and operational performance.
  • Coach, develop, and grow engineers through direct feedback, clear expectations, and a high technical bar for search engineering.
  • Prioritize ruthlessly and sequence work effectively to reduce technical risk, improve execution, and unblock downstream teams.
  • Partner closely with product, data, AI/ML, and platform engineering on relevance signals, experimentation, personalization, and shared infrastructure.
  • Help the team build a strong foundation for the future, with clear ownership boundaries, strong engineering habits, and a platform others can confidently build on.
What You Have
  • 8+ years of software engineering experience, including experience leading teams or serving as a technical lead in complex backend or platform environments.
  • Engineering management experience, with a track record of hiring, developing, and retaining strong engineers.
  • Deep technical credibility in search or retrieval systems such as Vespa, Elasticsearch, OpenSearch, or Solr, ideally through a major re-architecture or build-from-scratch effort.
  • Strong backend depth in distributed, event-driven systems; Go experience is preferred.
  • Experience with indexing pipelines, document models, and event-streaming patterns that keep results fresh and correct.
  • Strong instincts for relevance and ranking, and the ability to translate product goals into signals, evaluation approaches, and technical decisions.
  • Experience with observability, production operations, and safe rollouts for correctness-critical systems.
  • The judgment to balance technical depth, people leadership, and cross-functional partnership without losing clarity or ownership.


The national total targetcash compensation range for this position, including base salary and bonus target, is $195,000-$255,000 annually.*

*Please note: Final offer amounts are determined by multiple factors, including prior experience, expertise and region & may vary from the amount above. This range does not represent additional compensation benefits (such as equity, 401K or medical, dental or vision insurance).

ezCater does not sponsor applicants for work visas or legal permanent residence.

What You'll Get from Us:

You'll get a terrifically compelling experience in an innovative, high performing environment. You'll get to work with engaged and passionate colleagues on challenging and impactful projects. You will have opportunities to grow in your career, and work in a place that values work/life harmony.

Oh, and you'll get all this: Market competitive salary, stock options that you'll help make worth a lot, 12 paid holidays, flexible PTO, 401K with ezCater match, health/dental/FSA, long-term disability insurance, mental health and family planning resources, remote-hybrid work from our awesome Boston office OR your home OR a mixture of both home and office, a tremendous amount of responsibility and autonomy, wicked awesome co-workers, employee meal program (and many more goodies) when you're in our office, and knowing that you helped transform the food for work space.

#BI-Remote

About ezCater

ezCater is an online marketplace for business catering. The company was founded in 2007 by Stefania Mallett and Briscoe Rodgers and is based in Boston, Massachusetts. ezCater connects businesses with local caterers and restaurants, providing a streamlined ordering and delivery process. The company has partnerships with over 60,000 restaurants and caterers across the United States and has served over 2.5 million business customers. ezCater has raised over $300 million in funding and was valued at $1.25 billion in 2019.
Learn more about ezCater
Size
1,000 employees
Industry
Founded
2007

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