The Mission: Patient Experience at FullscriptThe Patient Experience team is focused on building thoughtful, high-quality experiences that support patients throughout their healthcare journey.
This team owns key surfaces across mobile, helping patients browse, purchase, manage, and engage with products and their plans . The work sits at the intersection of product, design, and engineering craftsmanship - balancing speed, usability, performance, and polish.
The team is small, highly collaborative, and deeply focused on delivering exceptional user experiences.
The RoleWe're looking for a hands-on Engineering Manager to lead a Patient Experience pod.
This role is ideal for someone who still enjoys being close to the code while growing into people leadership. You may currently be a Senior Engineer or Tech Lead looking to take the next step into engineering management, or an experienced engineering manager!
You'll lead a small team building patient-facing experiences across React Native. You'll partner closely with Product and Design to shape experiences end to end, contribute to architectural and technical direction, and help create a strong engineering culture centered around quality and iteration.
What you'll do- Lead and support a small cross-functional Product Engineering pod focused on patient experience
- Partner closely with Product and Design to deliver polished, intuitive user experiences
- Contribute hands-on technical leadership across React Native and fullstack systems
- Guide technical decision-making while supporting the growth and development of engineers
- Participate in system design, implementation planning, and delivery execution
- Balance product iteration speed with long-term maintainability and quality
- Foster strong collaboration across engineering, product, and design disciplines
How we expect you to think- Care deeply about user experience, ecommerce best practices and product quality
- Sweat the details while still maintaining delivery momentum
- Stay close to the technology and understand the systems your team owns
- Value collaboration and feedback across disciplines
- Build systems and experiences that are maintainable, scalable, and consistent
- Create an environment where engineers can do strong technical work and continue growing
What you bring- Experience building modern product experiences using React Native and/or fullstack web technologies
- Strong frontend engineering fundamentals and product instincts
- Previous experience building ecommerce and understanding mobile applications.
- Experience working closely with design teams and design systems
- Interest in or early experience with people leadership and team development
- Comfort operating in a hands-on technical environment while growing management responsibilities
- Strong communication and collaboration skills across technical and non-technical stakeholders
What we offer- Ability to work Wherever You Work Well*
- Flexible Paid Time Off program
- Fullscript's RRSP match program
- Stock Options
- Custom benefits package (medical, dental, vision) with HSA
- Discount on Fullscript catalog of products for family & friends
- Training budget and company-wide learning initiatives
- Employee Wellness Programs (including no meeting Wednesday)
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that's in-office, at home, or a bit of both 🐶
