Gem.com

Engineering Manager

Gem.com$180K — $220K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of software engineering experience, including 2+ years in an engineering management role.
  • Experience leading engineers across various teams or product areas.
  • Proven ability to enhance team execution and overall effectiveness.
  • Skilled at diagnosing and addressing team and process challenges.
  • Capable of creating clarity in ambiguous situations regarding priorities and decision-making.
  • Experience working with Product, Ops, and Commercial teams in high-paced settings.
  • Strong communication skills for effectively managing complex situations.

Responsibilities

  • Manage and mentor engineers to support their growth and career development.
  • Drive hiring and team-building efforts to retain top engineering talent.
  • Ensure execution across teams with clear priorities and consistent delivery.
  • Collaborate with Product, Ops, and Commercial teams to plan and prioritize projects.
  • Identify and address performance issues and execution risks within teams.
  • Contribute to technical direction while ensuring teams execute effectively on a daily basis.
  • Cultivate a strong engineering culture based on accountability and high standards.

Benefits

  • Flexible work environment with remote options for at least 3 days a week.
  • Opportunity to work closely with the CTO and improve team operations.
  • Focus on personal development and career growth for engineers.
  • Chance to impact meaningful products in the complex healthcare domain.
  • Potential for equity benefits as part of compensation.
Full Job Description
Location: NYC Metro Area (Williamsburg Office, 3+ days/week)

Reports to: CTO

We9re looking for an Engineering Manager to lead and scale our engineering team across Photon.

This is a high-impact, cross-cutting role responsible for people management, execution, and team effectiveness across engineering-from patient experience to customer integrations and internal systems. You9ll work closely with the CTO to ensure we9re building the right things, while also improving how teams operate: increasing clarity, alignment, and consistency as we scale.

You9ll play a key role in developing engineers, strengthening team performance, and identifying where structure, ownership, or processes need to evolve. This includes addressing challenges directly, improving how teams work together, and ensuring the organization is set up to operate effectively.

If you9re excited about building strong teams, improving how work gets done, and shipping meaningful products in a complex space like healthcare, this role is for you.

Core Responsibilities

  • Manage and mentor engineers across multiple pods, supporting their growth, performance, and career development
  • Drive hiring and team building-attracting and retaining strong engineering talent
  • Drive execution across teams, ensuring clear priorities, strong alignment, and consistent delivery
  • Partner closely with Product, Ops, and Commercial teams to plan roadmaps, scope projects, and make tradeoffs
  • Identify and address performance issues, team misalignment, and execution risks
  • Contribute to technical direction as needed, while ensuring teams can execute effectively day-to-day
  • Build a strong engineering culture rooted in ownership, accountability, and high standards


Required Qualifications

  • 5+ years of software engineering experience, with 2+ years in an engineering management role
  • Experience managing engineers across multiple teams or a full product surface area
  • Strong track record of improving team execution, delivery, and overall effectiveness
  • Experience identifying and resolving team, organizational, or process issues
  • Ability to create clarity in ambiguous environments-across priorities, ownership, and decision-making
  • Experience working closely with Product, Ops, and Commercial in a fast-paced environment
  • Strong communication skills, including the ability to address difficult or complex situations directly


Preferred Qualifications

  • Background in scaling early or growth-stage engineering teams
  • Experience improving developer productivity and internal workflows
  • Familiarity with APIs, integrations, or distributed systems
  • Experience in healthcare, fintech, or other complex/regulatory environments
  • Experience leveraging AI in workflows


Pay Transparency

The estimated base salary for this role is $180,000 - $220,000 USD annually. Actual compensation will depend on skills, qualifications, and experience, and includes equity and benefits. At our stage, we place significant value on equity as part of total compensation.

About Gem.com

Industry
Founded
2013

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