Gem.com

Engineering Manager

Gem.com$180K — $220K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in software engineering, with 2+ in management
  • Experience managing multiple teams or a full product surface area
  • Proven ability to enhance team execution and effectiveness
  • Skilled in identifying and resolving operational issues
  • Capable of creating clarity in ambiguous situations
  • Experience collaborating with Product, Ops, and Commercial in a fast-paced setting
  • Strong communication skills for addressing complex situations

Responsibilities

  • Manage and mentor engineers across multiple pods
  • Drive recruitment and team-building efforts
  • Ensure execution across teams with clear priorities
  • Partner with cross-functional teams to plan and scope projects
  • Identify and resolve performance and alignment issues
  • Contribute to the technical direction while ensuring daily execution
  • Cultivate a strong engineering culture centered on accountability

Benefits

  • Equity as a significant component of compensation
  • Opportunity to impact key projects in healthcare
  • Professional growth through mentoring engineers
  • Collaboration with diverse teams in a fast-paced environment
  • Participation in building a strong engineering culture
Full Job Description
Location: NYC Metro Area (Williamsburg Office, 3+ days/week)

Reports to: CTO

We9re looking for an Engineering Manager to lead and scale our engineering team across Photon.

This is a high-impact, cross-cutting role responsible for people management, execution, and team effectiveness across engineering-from patient experience to customer integrations and internal systems. You9ll work closely with the CTO to ensure we9re building the right things, while also improving how teams operate: increasing clarity, alignment, and consistency as we scale.

You9ll play a key role in developing engineers, strengthening team performance, and identifying where structure, ownership, or processes need to evolve. This includes addressing challenges directly, improving how teams work together, and ensuring the organization is set up to operate effectively.

If you9re excited about building strong teams, improving how work gets done, and shipping meaningful products in a complex space like healthcare, this role is for you.

Core Responsibilities

  • Manage and mentor engineers across multiple pods, supporting their growth, performance, and career development
  • Drive hiring and team building-attracting and retaining strong engineering talent
  • Drive execution across teams, ensuring clear priorities, strong alignment, and consistent delivery
  • Partner closely with Product, Ops, and Commercial teams to plan roadmaps, scope projects, and make tradeoffs
  • Identify and address performance issues, team misalignment, and execution risks
  • Contribute to technical direction as needed, while ensuring teams can execute effectively day-to-day
  • Build a strong engineering culture rooted in ownership, accountability, and high standards


Required Qualifications

  • 5+ years of software engineering experience, with 2+ years in an engineering management role
  • Experience managing engineers across multiple teams or a full product surface area
  • Strong track record of improving team execution, delivery, and overall effectiveness
  • Experience identifying and resolving team, organizational, or process issues
  • Ability to create clarity in ambiguous environments-across priorities, ownership, and decision-making
  • Experience working closely with Product, Ops, and Commercial in a fast-paced environment
  • Strong communication skills, including the ability to address difficult or complex situations directly


Preferred Qualifications

  • Background in scaling early or growth-stage engineering teams
  • Experience improving developer productivity and internal workflows
  • Familiarity with APIs, integrations, or distributed systems
  • Experience in healthcare, fintech, or other complex/regulatory environments
  • Experience leveraging AI in workflows


Pay Transparency

The estimated base salary for this role is $180,000 - $220,000 USD annually. Actual compensation will depend on skills, qualifications, and experience, and includes equity and benefits. At our stage, we place significant value on equity as part of total compensation.

About Gem.com

Industry
Founded
2013

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