Job DescriptionOverview of Job Function:As a Software Engineer, you will be a core contributor to Verint's engineering team. You will design and build full-stack features end-to-end, write high-quality automated tests, support production systems, and collaborate daily with Product Managers, Designers, QA Engineers, and globally distributed engineering peers. This is a role for engineers who take pride in their craft, are eager to grow through challenging problems, and want their work to have a visible impact on enterprise customers worldwide. You will be surrounded by experienced engineers who are invested in your growth, working in a modern Agile environment on software that matters.
Principal Duties and Essential Responsibilities:Full-Stack Development
- Design, develop, and maintain production-grade full-stack features spanning Java backend services, REST/GraphQL APIs, and React/Ext JS frontend applications.
- Translate product requirements and UX designs into well-structured, testable, and performant code.
- Implement scalable microservices and modular frontend components that support high concurrency and enterprise-scale data volumes.
- Participate in design and architecture reviews; contribute to discussions on API contracts, data models, and service boundaries.
- Proactively identify and address performance bottlenecks, security gaps, and technical debt.
- Write clean, idiomatic code following team standards; actively contribute to improving those standards over time.
Quality Assurance and Testing
- Write comprehensive unit, integration, and end-to-end automated tests using JUnit, Jest, Playwright, etc.
- Enforce code quality through peer reviews, static analysis, and adherence to the team's Definition of Done.
- Investigate and reproduce reported defects; perform root-cause analysis and deliver timely, well-tested fixes.
- Champion a shift-left testing mindset - integrating quality checks early and continuously in the development lifecycle.
Production Support and Maintenance
- Triage, prioritize, and resolve bugs, regression issues, and customer-reported problems within agreed SLA windows.
- Provide Tier-2/3 technical support for production incidents; participate in post-incident reviews and implement corrective actions.
- Monitor application health using observability tooling (logs, metrics, traces); proactively surface anomalies before they impact customers.
- Maintain and improve runbooks and operational documentation for supported features.
AI/ML Integration and Continuous Improvement
- Integrate AI/ML capabilities - including LLM-powered features, automated scoring, and speech-to-text - into product features in collaboration with Verint's AI research teams.
- Evaluate and pilot emerging technologies; propose adoption where they improve quality, performance, or developer productivity.
- Identify and contribute to refactoring initiatives that reduce complexity and improve long-term maintainability.
- Stay current with industry engineering trends through reading, experimentation, and participation in technical communities.
Collaboration and Communication
- Work in cross-functional squads with Product Managers, UX Designers, QA Engineers, DevOps, and Data Engineers.
- Actively participate in all Agile Scrum ceremonies: sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.
- Provide accurate effort estimates and proactively surface risks, blockers, and dependencies.
- Collaborate effectively with distributed engineering teams in Atlanta, Israel, and India using async-first communication practices.
- Participate in constructive code reviews and knowledge sharing.
CI/CD and DevOps Practices
- Build, maintain, and improve CI/CD pipelines using Jenkins, GitHub Actions, or Azure DevOps - ensuring reliable, automated build-test-deploy workflows.
- Containerize services with Docker and deploy to Kubernetes clusters (EKS/AKS) following GitOps and IaC principles.
- Implement secure deployment practices: secrets management, environment-specific configuration, and staged rollout strategies.
- Optimize pipeline performance to minimize build times and deliver faster feedback loops to the team.
Minimum Requirements:- Bachelor's degree in computer science / software engineering (or similar) or equivalent experience
- At least 3 years of practical software development experience
- Proven track record of delivering full-stack features in an Agile/Scrum team with regular sprint cadences.
- Hands-on experience with both backend API development and frontend UI implementation in a production codebase.
- Back-End: Solid proficiency in Java (Spring Boot, Spring MVC, JPA/Hibernate). Good understanding of RESTful API design, OAuth 2.0/JWT, and basic microservices patterns.
- Front-End: Working proficiency in JavaScript/TypeScript with hands-on React experience (hooks, context, state management). HTML5, CSS3, and foundational accessible UI development. Ext JS / Sencha familiarity is a plus.
- Databases: Working knowledge of relational databases (PostgreSQL, MS SQL, Oracle) including schema design, SQL query writing, and basic indexing. Exposure to NoSQL stores (Redis, Elasticsearch, MongoDB) is a plus.
- Cloud and Infrastructure: Exposure to AWS or Azure core services. Familiarity with Docker and basic Kubernetes concepts.
- Testing: JUnit/TestNG/Jest unit tests and integration tests. Exposure to E2E testing tools (Playwright, Cypress, or Selenium).
- CI/CD and DevOps: Working knowledge of Jenkins, GitHub Actions, GitLab CI, or Azure DevOps. Git branching strategies and pull request workflows.
- AI and Emerging Tech: Exposure to LLM APIs or AI-powered tooling is a plus; curiosity and eagerness to develop these skills in the role.
- Strong analytical thinking and a structured approach to debugging and problem-solving.
- Clear written and verbal communication in English; able to document technical work clearly and participate actively in team discussions.
- Self-motivated and eager to learn: takes initiative to understand problems deeply and asks good questions when stuck.
- Collaborative and team-oriented: contributes positively to squad culture and values diverse perspectives.
- Growth mindset: receptive to feedback, committed to continuous improvement, and excited to be challenged.
- Solid experience with Agile Scrum or Kanban; comfortable with all sprint ceremonies.
- Familiarity with Jira, Confluence, or Azure DevOps Boards for backlog tracking and documentation.
- Exposure to test-driven development (TDD) and behavior-driven development (BDD) practices.
Preferred Skills:- Experience or academic exposure to workforce management, customer experience, or enterprise analytics domains.
- AWS Certified Developer or Azure Developer Associate certification, or active pursuit of one.
- Experience with observability tools such as Datadog, Grafana/Prometheus, or ELK.
- Contributions to open-source projects or a portfolio of personal/side projects.
- Exposure to OWASP Top 10 security practices and secure coding principles.
2025 Benefits Offering 
