This position participates in the evaluation, selection, acquisition, implementation, maintenance, and support of the firm's Enterprise Systems with focus on the firm's intranet, integration, and automation applications. Works closely with each of the Enterprise Systems team members including Enterprise Technicians, Database Administration, and other IT team members to ensure the ongoing viability, performance, and success of all Enterprise Systems.
Responsibilities and Accountabilities
1. Oversees and administers current operating technologies to support the firm's legal practices and business operations. Works closely with the other IT and user-advocacy groups to identify, support, and implement industry-leading systems which enhance the firm's service to clients and the firm's operation overall.
2. Determines and documents gaps between current and desired state of all Enterprise Systems. Assists members of Enterprise Systems and IT in supporting the acquisition, design, and development of solutions based on business objectives, priorities, user requirements, and technology capabilities.
3. Serves as technical resource for Enterprise Systems projects both new and/or operational. Assists in operational management of systems, frameworks, architecture, and standards for all components.
4. Supports platforms used to deliver Enterprise Systems to end users.
5. Assists team efforts to ensure Enterprise Systems comply with firm and industry best practices for usability, security, and information governance.
6. Serves as an internal consultant to resolve functional and technical Enterprise Systems issues.
7. Participates in the analysis and resolution of defects or shortcomings discovered during the quality assurance process.
Qualifications
Education: High school diploma or equivalent required. College degree preferred.
Experience: Minimum of 3 years of job related experience required, preferably in a law firm, professional services, or other client relationship-based organization. Knowledge of Microsoft Office required.
Other Qualifications: Compliance with Firm in-office policy required. Travel may be required. Availability and willingness to work hours as needed to meet critical deadlines. Proficiency with Microsoft Office Suite applications. Strong commitment to client service excellence and teamwork. Must possess the highest standards of ethical conduct and professionalism. Must act as catalyst for change, drive and own results. Creative and innovative. Excellent communication skills (oral, written and listening) and ability to collaborate effectively with diverse group of professionals. Sound judgment and flexibility. Ability to work well under pressure, patience, diplomacy, high stress tolerance, excellent interpersonal communication skills, ability to prioritize workload and adapt to changing conditions. Visual acuity needed to process and read extensive written communications. Ability to receive and convey detailed information through oral communication. Essential competency processes include language ability, reasoning and memory. To perform this job successfully, the incumbent must possess the abilities or aptitudes to proficiently perform each of the responsibilities and accountabilities described above, with or without reasonable accommodation.
The expected salary range for Richmond, VA based employees is $102,500 - $142,100, though salaries for employees based outside of Richmond, VA may differ. Beyond an employment candidate's physical location, salary offers may be based on a number of factors, including, but not limited to, education, training and/or experience.
In addition to providing competitive compensation in the form of salaries and bonuses, Hunton Andrews Kurth offers a range of benefits and wellness options based on experience, performance, and location that compare favorably to market standards in every region and across the legal industry.
