West Pharmaceutical Services, Inc

Engineer, Product Analysis

Mesa, AZ 85204In-Person
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering or Business required
  • 3+ years in a Quality engineering role at an engineering, pharmaceutical, or medical device manufacturer
  • 3+ years of experience with computer-based measuring equipment
  • Knowledge of ISO 9001 and cGMP regulations
  • Proficiency in all Microsoft Office applications

Responsibilities

  • Drive goals to improve Cost of Poor Quality and Yield Opportunity
  • Meet continuous improvement goals for tooling products and processes
  • Provide quality reports and perform trend analyses
  • Develop design control deliverables including quality plans and inspection documentation
  • Support quality improvement activities and evaluate products and processes
  • Participate in product risk and hazard analysis development
  • Conduct root cause failure analysis and implement corrective actions

Benefits

  • Hybrid work model requiring onsite presence for at least 3 days a week
  • Support for continuous education and training
  • Participation in Lean Sigma programs
  • Opportunities for career advancement in a structured quality environment
  • Engagement in a collaborative team atmosphere focused on innovation
Full Job Description
This is a hybrid position requiring the team member to be onsite a minimum of 3 days per week. No relocation is provided for this opportunity.

Job Summary

In this role, you will be responsible to control all Quality functions including the expansion and maintenance of the Quality System, provide support for product and process improvements by collecting, compiling, and analyzing inspection and process date, and ensure the effective use of resources to meet site quality requirements.

Essential Duties and Responsibilities

  • Drive site and departmental goals/KPI's in the improvement of Cost of Poor Quality and Yield Opportunity to 100%
  • Meet Company and Department goals in the continuous improvement of tooling products, services, and processes
  • Provide accurate quality reports and perform trend analysis on assigned areas of responsibility
  • Work independently and with project teams to develop design control deliverables including quality plans, manufacturing and inspection documentation, test methods, and any necessary records for filing tooling product history files.
  • Support quality assurance improvement activities by evaluating products, processes, and data to develop control or improvement strategies intended to improve the Customer Experience.
  • Participate in the development and maintenance of product risk and hazard analysis (PFMEA)
  • Assumes responsibility for various assigned projects designed to improve product quality, reduce costs and/or validate facility products or processes, including development and implementation of any new or required inspection methods and in-process SPC programs.
  • Work with management and technical staff in performing root cause failure analysis and implementing corrective and preventative actions to preclude recurrence (CAPA).
  • Identify and remedy equipment and/or process documentation gaps and provide appropriate training where needed.
  • Support both Corporate and facility driven initiatives intended to meet defined objectives, including Quality System planning and audit support.
  • Analyze data, process capabilities, customer concerns and expectations and any other leading or lagging indicators which may be used to improve product and process knowledge.
  • Interact with customers to understand and integrate those requirements into West manufacturing and quality system requirements.
  • Perform supplier non-conformance investigation and response.
  • Conduct activities in accordance with the company Quality Policies/Procedures at all times - Comply with company cGMP regulations and be responsible for defect recognition.
  • Schedule and maintain department machine calibration requirements and results.
  • Monitor and document daily output performance and unmanned hours in your department.
  • Perform other duties as assigned based on business needs.
  • Conform with and abide by all regulations, policies, work procedures, instructions, and all safety rules - exhibit regular, reliable, punctual, and predictable attendance. #LI-AP1 #LI-HYBRID


Education

  • Bachelor's Degree in Engineering or Business required


Work Experience

  • 3+ years of experience in a Quality engineering role at an engineering, pharmaceutical, or medical device manufacturer required
  • 3+ years of experience in the use of computer-based measuring equipment (e.g., Coordinate Measuring Machine) required
  • Experience in conventional toolroom machinery (mills, lathes, surfaces grinders) preferred


Preferred Knowledge, Skills and Abilities

  • Knowledge of ISO 9001, cGMP
  • Proficiency in all Microsoft Office applications.
  • Flexibility in providing support beyond normal working hours when necessary.
  • Awareness of all relevant SOPs/SOIs as per Company policy as they are related to the position covered by this job description.
  • Always comply with the Company's Safety and Quality Policies
  • Trained Quality Auditor.
  • Demonstrate innovativeness in tactical matters relating to proposing alternate solutions for process improvement.
  • Support and contribute to Lean Sigma programs and activities towards delivery of the set target.
  • Formal apprenticeship or training in an engineering background.
  • Knowledge of SPC
  • Knowledge of "Lean Manufacturing" techniques.
  • Knowledge and experience in all processes involved in the manufacture of rubber compression molds.
  • Qualified Lead Auditor.
  • Formal qualification in Quality Management


License and Certifications

  • Manufacturing\Six Sigma Green Belt Certification Upon Hire preferred
  • Manufacturing\Lean Six Sigma Black Belt with DOE experience. Upon Hire preferred


Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Medium-Exerting up to 50lb/22kg of force occasionally and/or up to 20lbs/9kg of force frequently, and/or up to 10lbs/4kgs of force constantly to move objects.

Additional Requirements

  • Must maintain the ability to work well with others in a variety of situations.
  • Must be able to multi-task, work under time constraints, problem solve and prioritize.
  • Self-motivated with the ability to make independent and sound judgments.
  • Read and interpret data, information, and documents
  • Learn and apply new information or skills


About West Pharmaceutical Services, Inc

West Pharmaceutical Services, Inc. is a leading manufacturer of packaging components and delivery systems for injectable drugs and healthcare products. Working by the side of its customers from concept to patient, West creates products that promote the efficiency, reliability and safety of the world's pharmaceutical drug supply. West is headquartered in Exton, Pennsylvania, and supports its customers from locations in North and South America, Europe, Asia and Australia. West's 2019 net sales of $1.84 billion reflect the daily use of approximately 112 million of its components and devices, which are designed to improve the delivery of healthcare to patients around the world.
Learn more about West Pharmaceutical Services, Inc
Size
10,065 employees
Market Cap
$17.5 billion
Industry
Net Income
$346.2 million
Founded
1923
5 Year Trend
+13.4%
Revenue
$2.1 billion
NASDAQ

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