American Eagle Outfitters

Engineer - Observability & Monitoring

American Eagle Outfitters$90K — $110K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in monitoring platform administration and industry-relevant tools.
  • Proficient understanding of application and infrastructure topology in eCommerce environments.
  • Hands-on experience with automation tools like Ansible, Terraform, or Argo.
  • Analytical skills to identify trends and gaps in monitoring.
  • Excellent verbal and written communication abilities.
  • Familiarity with VMs, cloud platforms (AWS/GCP), Kubernetes, and container systems.

Responsibilities

  • Enhance the existing monitoring system to improve efficiency and introduce automation.
  • Research and develop the monitoring roadmap to incorporate industry best practices.
  • Collaborate with stakeholders to address monitoring needs and gaps in the platform.
  • Conduct training sessions for teams to maximize the use of the monitoring platform.
  • Engage with vendors to discuss tool capabilities and future enhancements.
  • Maintain and optimize the current suite of monitoring tools including New Relic and Splunk.

Benefits

  • Generous employee discount.
  • Summer Fridays to promote work-life balance.
  • Casual dress code allowing for comfort at work.
  • Hybrid work schedule for improved flexibility.
  • Exciting company-wide events to enhance team engagement.
Full Job Description
Job Description

Title: Engineer - Observability & Monitoring

Reports To: Associate Manager - Engineering

Location: Pittsburgh, PA

Get to Know the Role:

We are looking for an experienced monitoring and observability engineer who can partner with us to bring the team to the next level. This candidate will help us ensure site stability through our observability platform, both in its current topology as well as help us identify what is next to support our engineering growth strategy. This role is expected to be a partner in our journey, so we are looking for someone who can identify opportunities in tools, process, execution, and delivery.

What You'll Do:
  • Enhance existing monitoring system to reduce cost and complexity while adding self service and automation capabilities
  • Contribute to monitoring roadmap through research of industry trends, new alternatives, and enhanced capabilities to ensure we are utilizing the best tool for the job
  • Partner with monitoring stakeholders to ensure their needs are being met, any gaps / opportunities on the platform as well as discuss upcoming needs
  • Lead training sessions with our monitoring stakeholders to ensure teams are engaged and understanding of all of the capabilities of the platform
  • Partner with our vendors to understand tool capabilities as well as future enhancements so we can ensure we are consistently moving our platform forward
  • Maintain monitoring platform (currently New Relic, Splunk, Elastic, Google Observability, Atlassian)

What You Bring:
  • Experience with monitoring platform administration currently utilized tools or industry equivalents
  • Working knowledge of application and infrastructure topology required to operate an eCommerce application platform
  • Experience with automation tools (Ansible, Terraform, Argo)
  • Strong organizational, analytical and critical thinking skills
  • Strong Communication - written and verbal
  • Familiarity with platform components such as VMs, AWS/GCP, Kubernetes, load balancers, cloud products, container systems, compute, storage

Perks: Why You'll Love it Here
  • Generous employee discount
  • Summer Fridays
  • Casual dress code
  • Hybrid schedule
  • FOMO events (Exciting company-wide events)

Pay/Benefits Information:
  • Actual starting pay is determined by various factors, including but not limited to relevant experience and location.
  • Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits.
  • Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service. For additional information, please click here.
  • AEO may also provide discretionary bonuses and other incentives at its discretion.

#LI-CH1

Applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.

About American Eagle Outfitters

American Eagle Outfitters is a clothing and accessories retailer that targets young adults. The company was founded in 1977 and has since grown to over 1,000 stores across the United States, Canada, Mexico, and several other countries. American Eagle Outfitters is known for its trendy and affordable clothing, as well as its commitment to sustainability and social responsibility. The company has implemented several initiatives to reduce its environmental impact, including using recycled materials and reducing water usage in its manufacturing processes.
Learn more about American Eagle Outfitters
Size
7,200 employees
Market Cap
$2.6 billion
Industry
Net Income
-$209.2 million
Founded
1977
5 Year Trend
+6.8%
Revenue
$3.7 billion
NASDAQ

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