Engineer II - Customer Networks

EchoStar

$80K — $100K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Data Science, or related field
  • 2+ years of experience with load balancers, firewalls, and wireless technologies
  • 2+ years with satellite ground network installation and commissioning
  • Proficiency in data analysis programming, ideally with Python or R
  • Basic SQL knowledge for querying and data manipulation

Responsibilities

  • Develop tools and scripts in Python or similar for Live Operations support
  • Collect and prepare network data for analysis and AI/ML use cases
  • Analyze data to identify trends, anomalies, and performance issues
  • Create and update dashboards for system health monitoring
  • Assist in configuring and deploying reporting applications
  • Collaborate with cross-functional teams for operational task support
  • Participate in daily activities, including system monitoring and validation

Benefits

  • Flexible spending accounts and HSA
  • 401(k) Plan with company match
  • Employee Stock Purchase Plan (ESPP)
  • Career growth opportunities
  • Flexible time away plan
Full Job Description
Job Duties and Responsibilities

This position works in communications systems to help us support the next generation of satellite communications. The successful candidate will have various responsibilities ranging across monitoring the overall network health of our next-generation LEO/GEO satellite communication systems, to helping develop tools to support AI in Live OPS. The position will be located at our office in Gaithersburg, MD.

Key Responsibilities:
  • Develop tools and enhance scripts (primarily using Python or similar scripting languages) to support data collection, basic processing, and reporting for Live Operations
  • Support the collection and preparation of operational and network data for analysis, dashboards, and AI/ML use cases under guidance from senior team members
  • Perform routine data analysis to identify basic trends, anomalies, and system performance issues, and help translate findings into clear summaries
  • Help create and update dashboards and reports used for monitoring system health and operational performance
  • Assist with configuring and deploying reporting or analysis applications, following established procedures and documentation
  • Work collaboratively with cross-functional teams (network, software, hardware, and operations) to support connectivity analysis and operational tasks
  • Participate in daily operational activities, including system monitoring, data validation, and basic troubleshooting with supervision
  • Support testing and validation activities for software and hardware releases, upgrades, and integrations
  • Provide remote support assistance to field and installation teams by helping prepare configurations and reviewing required setup information
  • Maintain documentation and operational records, including project updates, incident tracking, and analysis notes, and communicate updates to appropriate stakeholders

Skills, Experience and Requirements

Basic Requirements:
  • Bachelor's degree in Computer Science, Engineering, Data Science, Information Systems, or a related technical field
  • 2+ years of experience with intermediate knowledge of load balancers, firewalls, and wireless technologies and security
  • 2+ years of satellite ground network installation, commissioning, connectivity, and other test experience

Preferred Qualifications:
  • Proficiency with programming for data analysis, ideally using Python (or R) and basic SQL for querying and data manipulation
  • Good written and verbal communication skills, with the ability to document technical work and communicate findings clearly
  • Experience with Git and GitLab, including cloning repositories, committing changes, creating merge requests, and following established team workflows
  • Ability to analyze data, identify trends or issues, and summarize results in a clear and structured manner
  • Strong interest in AI/ML concepts, data analytics, and operations systems, with enthusiasm for learning and skill development
  • Foundational understanding of data communications and networking concepts, such as TCP/IP, routing, switching, WAN, Ethernet, and basic VoIP/SIP principles
  • Basic exposure to telecommunication systems, including system analysis, planning, and troubleshooting concepts
  • Strong analytical, organizational, and multitasking skills, with attention to detail in operational environments
  • Exposure to or interest in satellite communication systems (GEO/LEO/MEO) and their operational concepts (CONOPS) is a plus

Visa sponsorship not available for this position.

Salary Ranges

Compensation: $80,000.00/Year - $100,000.00/Year
Benefits

We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.

The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.

Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

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