Baycare

Engineer

Baycare • $70K — $95K *
Clearwater, FL 33756Hybrid
Technical Services
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 1 year of experience with a Bachelor's degree or 5 years with a High School diploma
  • Degree in Information Services or equivalent experience

Responsibilities

  • Perform advanced troubleshooting and root cause analysis on various systems
  • Design infrastructure, plan capacity, and optimize performance
  • Lead infrastructure projects from start to finish
  • Mentor junior engineers for team development
  • Evaluate and implement technologies to boost operational efficiency
  • Use monitoring and performance tools to ensure system reliability

Benefits

  • Hybrid work model with occasional weekend and on-call responsibilities
  • Full-time exempt position with set working hours from 8:00 AM to 4:00 PM
  • Opportunity for mentorship and professional development
  • Involvement in cutting-edge technology implementation
  • Collaborative work environment with cross-functional teams
Full Job Description
Position Details:

  • Facility: BayCare Health System, Telephony Operations
  • Location: BayCare System Office West - Hybrid
  • Status: Full Time, Exempt: Yes
  • Shift Hours: 8: 00 AM - 4:00 PM
  • Weekend Work: Occasional
  • On Call: Yes


Summary:

  • Performs advanced troubleshooting and root cause analysis across diverse systems utilizing in-depth knowledge of infrastructure architecture, virtualization, and cloud platforms.
  • Responsible for infrastructure design, capacity planning, and performance tuning.
  • Leads infrastructure projects from planning through execution, drives cross-functional collaboration, and produces technical documentation.
  • Mentors junior engineers to support overall team development.
  • Evaluates and implements new technologies to improve operational efficiency, ensuring infrastructure solutions align with business goals.
  • Leverages monitoring, logging, and performance optimization tools to ensure system reliability, identify issues proactively, and enhance overall application performance.


Minimum Qualifications:

  • Required 1 year relevant experience with Bachelors or 5 years relevant experience with High School or equivalent.
  • Bachelors Information Services Related Or High School or Equivalent


Skills:

  • Design, implement, and support enterprise Unified Communications (UC) solutions supporting voice, messaging, and collaboration
  • Administer and maintain Cisco UC platforms (CUCM, Unity Connection, UCCX, Webex, IM&P)
  • Administer and maintain Microsoft Teams Calling
  • Configure and support voice gateways, SIP trunks, and carrier services
  • Manage dial plans, call routing, redundancy, and survivability across multi-site environments
  • Troubleshoot and resolve Tier III UC issues, ensuring high availability and call quality
  • Support contact center platforms, including call flows and agent configurations
  • Perform system upgrades, migrations, and expansions with minimal operational impact
  • Collaborate with network, security, vendors, and business stakeholders to deliver compliant UC solutions
  • Create and maintain technical documentation and operational runbooks


About Baycare

BayCare Ballpark is a baseball stadium located in Clearwater, Florida, in the United States. The stadium was built in 2004 and has a maximum seating capacity of 8,500 people. The ballpark is the spring training home of the Philadelphia Phillies, and also the home of their Class A affiliate, the Clearwater Threshers of the Florida State League. A sculpture titled The Ace—by artist Kevin Brady—stands at the ballpark's west entrance plaza.
Learn more about Baycare
Industry
Hospitals & Medical Centers
* Ladders Estimates

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