Engagement Manager

Exavalu

$90K — $130K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Program Management within the insurance sector.
  • Proven track record of leading large-scale technology transformations.
  • Strong skills in stakeholder management, particularly with IT and Business Leadership teams.
  • Deep knowledge of program governance and execution methodologies.
  • Expertise in ensuring solution alignment with Statements of Work and compliance requirements.
  • Excellent communication and executive management abilities.
  • Proficient in managing risks and facilitating cross-functional team collaboration.

Responsibilities

  • Drive success of program delivery from Exavalu for clients.
  • Act as the primary liaison between Exavalu and client leadership teams.
  • Ensure solutions meet agreed timelines, quality standards, and SOW requirements.
  • Provide strategic oversight and governance throughout program lifecycle.
  • Review solution architecture and implementation strategies for quality.
  • Monitor program health, key performance indicators, and client satisfaction.
  • Lead efforts in continuous improvement and program adoption initiatives.

Benefits

  • Flexible work arrangements tailored to employee and business needs.
  • Options for part-time work or schedules outside traditional hours.
  • Supportive welcome back program for returning employees post-absence.
Full Job Description
Job Description
This is a remote position.
Role Overview

The candidate will own the end-to-end success of TMG's program delivery from Exavalu and act as the primary executive counterpart to both IT and Business Leadership teams. This role requires strong leadership, stakeholder management, delivery governance, and strategic oversight to ensure successful implementation aligned with the Statement of Work (SOW) and industry best practices.

Key Responsibilities
  • Own and drive the overall success of Clients program delivery from Exavalu.
  • Serve as the primary executive liaison between Exavalu and client IT & Business Leadership teams.
  • Ensure solutions are implemented in alignment with the agreed SOW, delivery timelines, and quality standards.
  • Provide strategic direction and governance throughout the program lifecycle.
  • Review and oversee solution architecture, delivery plans, and implementation approaches.
  • Ensure adherence to industry standards, security measures, compliance requirements, and operational best practices.
  • Manage executive-level stakeholder communication, escalations, risks, and dependencies.
  • Collaborate cross-functionally with delivery, business, and technology teams to drive successful outcomes.
  • Monitor program health, KPIs, milestones, and overall client satisfaction.
  • Drive continuous improvement initiatives and ensure successful program adoption.


Requirements
Required Skills & Qualifications
  • Strong experience in Program Management, Delivery Management, or Engagement Management within the insurance sector, with a proven track record of leading data-driven projects.
  • Proven experience managing large-scale enterprise transformation or technology implementation programs.
  • Strong stakeholder management experience with IT and Business Leadership teams.
  • Excellent understanding of program governance, delivery lifecycle, and execution methodologies.
  • Experience ensuring solution delivery aligns with SOWs, compliance requirements, and industry standards.
  • Strong communication, presentation, and executive management skills.
  • Experience managing risks, escalations, and cross-functional coordination.
  • Knowledge of enterprise platforms, system integrations, and solution delivery frameworks.
  • Ability to drive teams in a fast-paced and client-facing environment.
Preferred Skills
  • Experience in Insurance, Financial Services, or Enterprise Digital Transformation programs.
  • Familiarity with cloud platforms, data integration, reporting, and enterprise architecture concepts.
  • Experience working in consulting or client-partner delivery environments.
  • PMP, Agile, Scrum, or other relevant project/program management certifications preferred.
  • Understanding of security frameworks, access controls, and regulatory compliance standards.
  • Experience managing global or distributed delivery teams.


Benefits

Exavalu also promotes flexibility, adapting to the needs of employees, customers, and the business. It might be part-time work, working outside normal 9-5 business hours or working remotely. We also offer a welcome back program to help individuals return to the mainstream after a prolonged absence due to health or family reasons.

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