Tata Consultancy Services

Engagement Manager, Change Management

Tata Consultancy Services$179K — $243K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in client-facing consulting roles focusing on large-scale ERP and digital transformations.
  • Mastery of OCM methodologies like ADKAR, Prosci, Kotter, and ACMP for enterprise-wide strategies.
  • Hands-on experience with key ERP and Cloud platforms such as SAP, Oracle, and Salesforce in multi-cloud environments.
  • Proven leadership in managing multiple change workstreams, balancing deliverables and stakeholder expectations.
  • Advanced communication skills with expertise in stakeholder mapping and interactive training design.
  • Proficient in Agile, Waterfall, and hybrid delivery methodologies with tools like Jira and Smartsheet.
  • Demonstrated ability to influence and build relationships in global, regulated environments.

Responsibilities

  • Implement core change management capabilities for digital initiatives.
  • Create digital dashboards for program engagement, health monitoring, and compliance management.
  • Develop and implement change strategies that address business, technology, and cultural aspects.
  • Lead and mentor OCM practitioners in cross-functional change workstreams.
  • Coordinate with teams to ensure alignment on critical deliverables during large-scale transformations.
  • Design and deliver training roadmaps and readiness assessments to support user adoption.
  • Drive governance mechanisms and stakeholder alignment for global ERP rollouts.

Benefits

  • Comprehensive training and development opportunities.
  • Exposure to large-scale transformations across multiple sectors.
  • Collaboration with cross-functional and global teams.
  • Opportunities to lead diversity and inclusion initiatives.
  • Support for professional growth through mentoring and leadership roles.
Full Job Description
  • Proven success in implementing core change management capabilities.
  • Expertise in data visualization and analytics tools (e.g., Power BI, Tableau).
  • Proficiency in content creation and channel development for communication, interactive stakeholder engagement, and learning/training.
  • Demonstrated ability to build relationships with clients at all levels.
  • Apply TCS Digital Change 4.0 across Cloud, ERP, CRM, and other large-scale transformations.
  • Develop and implement integrated change strategies across business, technology, and cultural dimensions.
  • Lead cross-functional change workstreams and mentor OCM practitioners in digital engagement techniques.
  • Build use-casedriven digital dashboards and tools to drive engagement, monitor program health, and manage compliance for adoption.
  • Coordinate with business and vendor teams to align mission-critical deliverables.
  • Deliver training roadmaps, readiness assessments, and executive sponsorship development plans.
  • Drive stakeholder alignment and introduce governance mechanisms for global ERP rollouts.
  • Balance tactical execution with strategic oversight to ensure sustainable adoption of business transformation initiatives.
Qualifications:
  • Consulting Expertise: Manager (10+)years in client-facing roles, leading large-scale ERP and digital transformations.
  • OCM Methodologies: Mastery of frameworks like ADKAR, Prosci, Kotter, and ACMP; proven ability to design and oversee enterprise-wide change strategies for finance, HR, supply chain, procurement, and more.
  • ERP & Cloud Proficiency: Hands-on experience with SAP (S/4HANA, Ariba, SuccessFactors), Oracle, Salesforce, Workday, Teamcenter (PLM) even integrations across multi-cloud environments.
  • Workstream Leadership: Demonstrated history managing multiple change streamsbalancing deliverables, resources, budgets, risk, and stakeholder alignment. Digital Fluency: Ability to leverage data-driven tools (PowerBI, Tableau, ERP analytics) for readiness insights and decision support.
  • Communication & Training: Expert in stakeholder mapping, communication planning, interactive training design (microlearning, LMS, VR), and executive-level coaching .
  • Agile Hybrid Delivery: Comfortable navigating Agile, Waterfall, and hybrid delivery approaches using tools like Jira and Smartsheet.
  • Interpersonal Influence: Strong facilitation, influence, and relationship-building skillsespecially in global, regulated environments (e.g., healthcare, manufacturing, finance).
  • Diversity & Inclusion: Experience leading diversity, equity & inclusion (DE&I) initiatives in transformation contexts.
Salary Range: 179,860-243,340 a year #LI-MM6

About Tata Consultancy Services

Tata Consultancy Services (TCS) is an Indian multinational information technology (IT) services and consulting company, headquartered in Mumbai, Maharashtra, India. It is a subsidiary of Tata Group and operates in 149 locations across 46 countries. TCS is the largest Indian company by market capitalization and is ranked 11th on the Forbes Global 2000 list of the world's biggest public companies. TCS is also the second-largest IT services company in the world by revenue and the largest employer of women in India. The company provides services in areas including IT, consulting, and business solutions.
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