Engagement and Outreach Supervisor Adult Outpatient Full-Time, On-Site in Bremerton, WA (includes community outreach) Hiring Range: This position has a compensation range that spans the salary threshold for Washington State. As a result, the candidate's qualifications, including education, experience, and other relevant factors, will determine whether the position is classified as non-exempt (hourly) or exempt (salaried). Non-Exempt (Hourly): $36.15 - $38.53 per hour Exempt (Salaried): $80,168.40 - $93,974.40 per year $3,000 Sign-On Bonus* Benefits at a Glance • Comprehensive Coverage: Health, Dental & Vision • Generous PTO: Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time) • Fully Paid YMCA Membership for you and eligible family members • Company-Paid Life & Disability Insurance • Student Loan Assistance & Professional Development • 403(b) Retirement Plan with Company Contributions • Employee Assistance Program (EAP) • Pet Insurance • Free Wellness App (2MorrowHealth) • Collaborative, Supportive Team Environment Primary Responsibilities: • Facilitate the day-to-day clinical operations of the Engagement and Outreach team. • Ensure appropriate staffing coverage and timely delivery of services. • Evaluate client engagement efforts and support clinicians in coordinating outreach and treatment activities. • Monitor clinical work through supervision, chart reviews, and review of electronic medical record reports. • Provide clinical consultation, coaching, and feedback to staff. • Support staff in developing treatment goals, engagement strategies, safety plans, and discharge plans. • Assist clinicians in delivering evidence-based behavioral health interventions. • Ensure treatment planning addresses physical health, housing, and vocational needs identified by clients. • Lead implementation of integrated treatment approaches for individuals with co-occurring mental health and substance use disorders. • Coordinate with KMHS substance use treatment services and Pacific Hope and Recovery Center. • Assist clinicians with care coordination, problem solving, and collaboration with agency programs and community resources. • Accompany staff to community meetings when needed to support partnerships and client care. • Participate in the Supervisor On-Call Rotation and assist with walk-in clients in crisis. • Support communication and coordination with community organizations, law enforcement, advocacy groups, family members, Ombuds services, and other human service providers. • Assist with coordination of care for clients receiving services across KMHS programs. • Monitor medication adherence and coordination of medication services with KMHS Medication Services. • Collaborate with housing programs regarding placement opportunities and supportive housing resources. • Participate in Adult Outpatient Program development, quality review activities, and management tasks. • Work with other supervisors and managers to support continuity of care across programs. • Assist with policy development and problem-solving related to clinical and fiscal challenges. • Maintain a safe working environment and model effective crisis intervention practices. • Assist clinicians with risk assessments, safety planning, and coordination with crisis services. • Participate in cross-system committees and agency initiatives as assigned. • Hire, train, coach, schedule, and supervise Engagement Specialists. • Collaborate with program leadership on performance management and annual evaluations. Minimum Qualifications: EDUCATION: Master's degree in psychology, social services, social work, or relevant behavioral health field. EXPERIENCE: Specialist (minimum 5 years of job-related experience). This position requires driving clients in a personal vehicle on behalf of the agency. Incumbent must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver's license in the state of Washington, and having reliable, insured transportation. LICENSURE / CERTIFICATION: Agency Affiliated Counselor Registration. Must meet and maintain the definition of a Mental Health Professional as defined in WAC [redacted]. Minimum Qualifications: EDUCATION: Master's degree in psychology, social services, social work, or relevant behavioral health field. EXPERIENCE: Specialist (minimum 5 years of job-related experience). This position requires driving clients in a personal vehicle on behalf of the agency. Incumbent must meet all agency driving requirements, including being at least 21 years old, having been licensed for a minimum of three years, successfully completing a motor vehicle history check, possessing and maintaining a current, valid driver's license in the state of Washington, and having reliable, insured transportation. LICENSURE / CERTIFICATION: Agency Affiliated Counselor Registration. Must meet and maintain the definition of a Mental Health Professional as defined in WAC [redacted]. Preferred Qualifications: EXPERIENCE: Expert (established subject matter expert, 7+ years of experience) Experience in co-occurring disorders treatment, individual and group therapy, or substance abuse treatment. Two years supervisory experience preferred. LICENSURE: Washington License (LICSW, LMFT or LMHC). Performance Requirements: KNOWLEDGE: • Knowledge of current community mental health trends, including health care reform, current assessment, the treatment approach for clients with co-occurring disorders, and behavioral health medications. • Knowledge of mental health rehabilitation standards. • Knowledge of Evidence-Based Practices SKILLS: • Skill in establishing and maintaining effective working relationships with other employees, clients, organizations, and the public. • Communicates clearly and concisely, including in high acuity situations. • Demonstrated experience working with youth with complex mental health needs. • Capacity to effectively manage a team. • Demonstrated experience working with partner agencies toward a shared goal. ABILITIES: • Work cooperatively and collaboratively as a team member. • Work effectively through complex situations toward joint solutions • Manage high acuity crisis situations and focus on least restrictive alternatives • Manage fast paced work environment and shift priorities effectively • Work effectively with diverse communities and populations Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc. Operation of a motor vehicle. Work Environment: Office, outreach. Mental/Physical Requirements: While performing the essential functions of the job, the employee is required to: • Sit, stand, and walk for extended periods. • Ascend and descend stairs and navigate indoor and outdoor environments safely. • Lift, carry, push, and pull: • Up to 10 pounds (frequently) • Up to 20 pounds (occasionally) • Up to 50 pounds (seldom) • Safely participate in crisis intervention, including implementation of approved de-escalation techniques, in accordance with training and organizational policy. • Move quickly and respond to emergencies, including rapid repositioning or short-distance movement to maintain safety and physically evade attempts at assault. • Use hands and arms for reaching, handling, and manipulation, including reaching above shoulder level. • Have visual acuity sufficient to read written materials and observe surroundings. Peripheral vision to monitor clients and the environment. • Have hearing sufficient to communicate effectively and detect environmental and behavioral cues. • Meet and maintain physical requirements demonstrated through agency-mandated training, including demonstration of ability to: maintain balance, twist torso, forward bend, pivot, sidestep, forward and backward step, crouch, and lift arms. *A sign-on bonus is a form of compensation for a new employee in addition to their established salary. Bonus amounts are prorated by FTE, and any changes to FTE before all bonus installments are paid may alter the total payout.