GTSC and its Datawiz business unit seeks an
Endpoint Service Desk Engineering Lead.
~~~ This position is pending task order award. ~~~Clearance Requirement- Active Top Secret (TS) security clearance
Location: This is a local remote position in the metropolitan Washington DC area. There will be occasion when you are asked to perform some work onsite or to meet with other team members.
MissionThis is not a Tier 1 help desk role. The position is focused on engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.
The selected candidate will serve as a primary engineering lead supporting secure endpoint operations, lifecycle management, and compliance-driven IT services.
Education: Expertise matters. There is no degree requirement.
Requirements- Minimum 8 years of IT, endpoint, or cybersecurity experience
- Minimum 6 years performing engineering functions
Responsibilities- Lead enterprise endpoint engineering across:
- Windows and macOS device environments
- Own full device lifecycle:
- Imaging, provisioning, patching, configuration, remediation
- Implement and maintain endpoint tool stack, including:
- Intune, Autopilot, JAMF, Ivanti, KACE
- Develop and execute:
- Automated deployment and configuration controls
- Patch validation and rollback procedures
- Support secure baseline enforcement and compliance tracking
- Maintain engineering documentation, including:
- Runbooks
- SOPs
- remediation workflows
- Support escalation and resolution of complex engineering issues
- Collaborate with DevSecOps, cybersecurity, and program management teams
Successful ApplicantsWithin your resume and in interview, strongly demonstrate that you are capable of leading engineering, automation, and enterprise endpoint management, including imaging, patching, configuration control, and remediation across Windows and macOS environments.
Background Investigation Requirements- Must be a U.S. Citizen.
- Must be eligible to obtain and maintain a Public Trust clearance.
- Must successfully complete the required background investigation and security training.
Benefits:- Medical
- Dental
- Vision
- Flexible Spending Account
- Health Savings Account
- Life and AD&D
- Short-Term Disability
- Long-Term Disability
- 401(k)
- Tuition Assistance
- Paid Time Off
