The impact you’ll have at Concora Credit:

The Endpoint Engineer will be a key member of our IT team, focusing on designing, implementing, and managing endpoint solutions in alignment with our cloud migration strategy. The ideal candidate should have a strong background in endpoint management, a deep understanding of cloud technologies, and a proven track record of successful migration projects.

Primary Responsibilities:

Endpoint Security & Management:

• Implement and manage endpoint security measures, ensuring compliance with industry standards and company policies.
• Work closely with the cybersecurity team to enhance and maintain robust endpoint security protocols.
• Develop, optimize, and troubleshoot Windows Autopilot deployment solutions, including pre-provisioning (White Glove), self-deploying, and user-driven deployment scenarios.
• Conduct Windows Readiness and Compatibility Assessment.
• Support application packaging, deployments, documentation, and release control (Intune, Adaptive, Patch My PC, etc.).
• Work within the change management process to coordinate the release of new software packages.
• Participate in multiple Workforce Enablement projects in a fast-paced environment.
• Deploy software for service packs or emergency security patches.

Microsoft 365 Administration & Support:

• Assist and back up the Microsoft 365 Global Administrator for tenant administration and support
• Administer core Microsoft 365 workloads, including Exchange Online & Server SE, SharePoint Online, OneDrive, and Microsoft Teams.
• Manage identities, licensing, groups, and role-based access through Entra ID and the Microsoft 365 admin center.
• Configure and maintain security and compliance controls, including conditional access, Microsoft Purview, data loss prevention (DLP), and retention policies.
• Monitor service health, respond to incidents, and manage service requests and escalations across Microsoft 365 services.
• Maintain documentation and runbooks for tenant configuration and administrative procedures to ensure continuity of coverage.

Cloud Migration and Automation:

• Integrate and optimize endpoint solutions within our evolving cloud infrastructure, leveraging technologies such as Microsoft Intune, Idira (prev. CyberArk) EPM, Adaptiva, and Patch My PC or equivalent tools.
• Identify opportunities to automate endpoint management processes to enhance efficiency and reduce manual intervention.
• Implement scripting and automation tools to streamline deployment and maintenance tasks.
• Be a key player in continuing the planning and execution of endpoint migration strategies to cloud-based platforms already in motion, ensuring minimal disruption to end-users.
• Collaborate with cross-functional teams to develop and implement endpoint solutions compatible with cloud infrastructure.

Additional Responsibilities:

Advancing Workforce AI Strategy & Governance

• Develop AI solutions using MS Copilot Studio and Claude to innovate and establish high-value use cases.
• Recommend and establish technology positioning (i.e., software development vs. general productivity; buy vs. build: when do we develop skills or agents versus look for AI-enabled commercial products).
• Recommend controls and governance to protect endpoint data and systems impacted by AI.
• Recommend and establish AI workforce training.
• Implement systems for controlled provisioning and permissions.
• Implement monitoring, reporting, and dashboards to provide leadership visibility and support decision-making with meaningful data and charts.

Apple Ecosystem:

• Proficient in MacOS administration, including system configuration, user account management, and security settings.
• Experience in deploying and managing Apple devices, ensuring proper setup, configurations, and centralized management through solutions like Apple Business Manager.
• Expertise in implementing and managing security measures specific to macOS, and troubleshooting hardware and software issues efficiently.
• Ability to seamlessly integrate Apple devices with other platforms, ensuring smooth collaboration in a heterogeneous corporate environment.
• Knowledge of MDM solutions for Apple devices (i.e., MS Intune, Mosyle, etc.), enabling centralized management, configuration, and security policy enforcement.

We know experience comes in many forms and that many skills are transferable. If your experience is close to what we're looking for, consider applying. Diversity has made us the entrepreneurial and innovative company that we are today.

Requirements:

• Proficient knowledge of Active Directory and Group Policy.
• Experience with Virtual Desktop Infrastructure.
• Strong experience with systems analysis and functional design.
• Familiarity with endpoint encryption solutions.
• Proven experience in cloud platforms, such as Microsoft Azure or AWS.
• Proficient experience of endpoint management tools like Microsoft Intune, Defender, or similar.
• Proven experience implementing monitoring, reporting, and dashboards.
• Familiarity with scripting languages (PowerShell, Python, etc.) for automation.
• Experience working with formal, enterprise-grade Patch Management and Change Control Systems in a cloud environment.
• Proven experience developing AI solutions using MS Copilot Studio and Claude to improve process efficiency and innovate
• Ability to support iOS mobile devices (iPhone/iPad) in a cloud environment.

Core Competencies Desired

• Microsoft Intune
• Microsoft Active Directory and Entra ID GPO management
• SharePoint Administration
• PowerShell scripting
• MDM (Mobile Device Manager)
• Windows 10 & 11
• Endpoint VPN methodologies and best practices
• PCI compliance standards & endpoint management best practices
• Develop/Maintain comprehensive documentation and architectural design/diagrams.
• Provide training and support on new technologies and best practices.
• Collaborate & communicate effectively with stakeholders, IT, end-users, peers & 3rd parties.

Certifications (Preferred)

• MD-102 Endpoint Administrator Committed to completing in first 6 months in role if not already obtained.
• CompTIA SecAI+ (exam CY0-001). 
• Microsoft Azure Certification(s)
• MCSE Certification (Mobility, Productivity Solutions Expert, Cloud Platform and Infrastructure)
• Microsoft Certified Professional (MCP)
• COMPTIA A+

What’s In It For You:

• Medical, Dental and Vision insurance for you and your family
• Relax and recharge with Paid Time Off (PTO)
• 6 company-observed paid holidays, plus 3 paid floating holidays
• 401k (after 90 days) plus employer match up to 4%
• Pet Insurance for your furry family members
• Wellness perks including onsite fitness equipment at both locations, EAP, and access to the Headspace App
• We invest in your future through Tuition Reimbursement
• Save on taxes with Flexible Spending Accounts
• Peace of mind with Life and AD&D Insurance
• Protect yourself with company paid Long-Term Disability and voluntary Short-Term Disability.