Employee Services Director

Crowder Constructors

$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in human resources or personnel management
  • Strong knowledge of employee onboarding and compliance processes
  • Experience with document management and electronic filing systems
  • Ability to manage multiple priorities and projects effectively
  • Familiarity with federal, state, and local employment regulations

Responsibilities

  • Supervise the day-to-day onboarding and personnel practices for new hires
  • Evaluate and enhance the Electronic Onboarding process to ensure a positive experience
  • Ensure consistent documentation of personnel policies across the company
  • Oversee compliance with federal and state record-keeping requirements
  • Coordinate with Payroll Manager on payroll processing support
  • Administer updates to Employee Handbooks and drug testing materials
  • Lead benefit administration and ensure clear communication of options to employees

Benefits

  • Comprehensive health plans including medical, dental, and vision coverage
  • Flexible spending accounts and healthcare savings options
  • Incentives available through a wellness program
  • 401k savings plan with matching contributions
  • Life insurance and short/long term disability coverage
  • Paid holiday, vacation, and sick leave
  • Career-based training and educational assistance
Full Job Description
Manage and lead the day-to-day actions of the Personnel and Benefits Team providing services and support to all Crowder employees.

DUTIES AND RESPONSIBILITIES INCLUDE

  • Supervise the Employee Services Manager-Personnel in the day-to-day onboarding process and all personnel-related employment practices including E-Verify, Drug Testing, entering pay/trade changes, disciplinary actions, contact information changes, separation, unemployment.
    • Evaluate the ongoing effectiveness of the Electronic Onboarding process for all new hires (rehires and reinstates) making sure that new employees get a good start at Crowder.
    • Ensure all personnel policies and personnel procedures and practices are documented and consistent throughout the Company.
    • Manage guidelines and ensure compliance with the accurate handling and electronic file storage of all personnel records.
      • Oversee company record-keeping practices to ensure compliance with all federal, state and local retention requirements.
      • Ensure all files in Docuware are scanned and verified on a timely basis.
      • Ensure employment information viewable in Employee Self Service Portal is accurate and timely.
    • Coordinate with Payroll Manager and Employee Services Managers on the weekly support needed to process payroll accurately and timely.
    • Ensure the Employee Handbooks and drug testing materials are updated and maintained and distributed as needed based on hiring needs.
    • Oversee the termination process from the entry of the separation to the processing of unemployment claims and appeals.
    • Lead the Drug Free Workplace Program to ensure that our practices match the standards outlined in the policy (as well as any specific contractual requirements of projects).
    • Ensure any DBRA projects are setup and managed per the relevant schedule and contract requirements of the project.
    • Ensure the Company Bulletin Boards are deployed for new projects and maintained with the latest postings on every Crowder jobsite and updated at least three times a year.
    • Ensure that Employee Services Manager to compile and file the annual reports to the EEOC, DOL, DOT and any other regulatory agency are filed timely and accurately.
  • Supervise the Employee Services Manager-Benefits in the day-to-day operations of eligibility and enrollment.
    • Oversee the monthly and annual open enrollment process to ensure that the benefit elections are clearly communicated to all employees, and that the value of the "hidden paycheck" is understood.
    • Review and finalize all Summary Plan Descriptions and ensure that SPD's and any other relevant benefit guides are posted on the shared drive and available to employees.
    • Administer functions of the 401k Savings Plan, including:
      • Monitor the timing of payroll deductions and uploads to the Principal to ensure timeliness.
      • Compile the data and submit for ADP.ACP Testing.
      • Manage the annual audit and filing of the 5500.
      • Ensure all plan notices go out on a regular basis, including EACA, 404a, QDIA, SMM, SAR.
      • Oversee education strategy to ensure employees are actively involved in their own retirement planning.
    • Manage the renewal cycles for the medical, dental, vision, life/disability benefit plans, working with the VP and outside advisors to ensure that Crowder's benefit plans are both competitive and cost effective.
    • Work with vendor partners to resolve any claims or network issues on behalf of employees.
    • Ensure that monthly benefit invoices are processed and submitted on a timely basis. Conduct periodic audits to ensure that the invoiced amounts match the enrollment activity.


DIRECT SUPERVISOR:

Report directly to the VP of Employee Services

Benefits:

At the heart of Crowder's Mission Statement is the commitment to "make a positive difference in the lives of our employees." Our comprehensive benefits package is custom-designed to achieve that goal through access to the following benefits:

  • Health Plans, including Medical, Dental and Vision
  • Healthcare Savings and Flexible Spending Accounts
  • Wellness Program with Incentives
  • 401k Savings Plan with Matching Contributions
  • Life/AD&D Insurance
  • Supplemental Voluntary and Dependent Life Insurance
  • Short and Long Term Disability
  • Company Paid Holiday, Vacation and Sick Leave
  • Crowder YOUniversity Career-Based Training
  • Educational Assistance

Benefits may vary based on position and length of employment

Click the Apply button above to be considered for the opening.

Accessibility: If you need an accommodation as part of the employment process please contact Employee Services at
Phone: (800) 849-2966
Email: [email protected]

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