Marsh McLennan

Employee Research Consultant

Marsh McLennan • $75K — $95K *
Montreal, QC H1A 0A1In-Person
Business Services
5 - 7 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Fully bilingual in English and French
  • Undergraduate degree or higher
  • 5+ years of experience in employee research or related fields
  • Strong Excel and PowerPoint skills
  • Excellent analytical and communication skills
  • Proven client/customer experience and problem-solving abilities

Responsibilities

  • Partner with clients for surveys in English or French
  • Lead advisory roles on survey content and results
  • Develop expert knowledge in survey processes and data utilization
  • Leverage data insights to deliver actionable results
  • Interpret project data to guide project direction
  • Support delivery team in executing employee research solutions
  • Collaborate with project managers to ensure timely project delivery
  • Contribute to thought leadership in employee research

Benefits

  • Professional development opportunities
  • Supportive and inclusive workplace culture
  • Access to a range of career opportunities and rewards
  • Flexibility of remote work with in-office collaboration
Full Job Description
Company:
Mercer

Description:

We are seeking a talented individual to join our Employee Research team at Mercer. This role will be based in Canada and is remote.

As an Employee Research Consultant, you will support clients in the design, execution, analysis, and results interpretation of various employee listening projects including engagement and total rewards surveys, interviews, and focus groups. In this role, you will either support senior consultants or take the lead in creating survey content, conducting survey data analyses, and creating "the data-based story" that draws on insights from the data/research findings. You will be responsible for translating employee research and experience insights into strategic recommendations that drive organizational performance and long-term talent goals, as well as assisting in client management and sales.

We will count on you to:
  • Partner with clients in either English or French, including written deliverables, meeting facilitation and client presentations
  • Be a lead client advisor and/or delivery team member regarding survey content positioning in the organization, and practical business use of the survey's results
  • Develop expert knowledge in conducting surveys from start to finish, advising (and presenting to) senior managers on the practical use of survey processes, and data for organizational improvement
  • Leverage insights from data to create and deliver actionable results
  • Pull in and interpret data and other components to assess and determine the direction of a project, reviewing project workflow and implications of scope with project managers and project sponsors
  • Support the delivery team in the execution of employee research/experience solutions designed to help ensure optimum employee experience and drive needed change
  • Work with the client project manager and delivery team to ensure the project is delivered according to scope and on time
  • Contribute to Mercer's thought leadership in research and/or client work


What you need to have:
  • Fully bilingual (English/French) capabilities
  • Undergraduate degree or higher
  • 5 or more years of related experience (employee research/employee experience/engagement or other transferrable skills in human resources/talent development, client management)
  • Strong Excel and PowerPoint skills
  • Excellent analytical skills
  • Excellent communication skills including writing and presentation skills
  • Strong attention to detail
  • Proven client/customer experience, creative problem-solving abilities and proven business acumen
  • Ability to manage multiple projects simultaneously
  • Comfortable with business development responsibilities


What makes you stand out?
  • Master's degree or higher in Industrial/Organizational Psychology (or related field of study)
  • Comfortable speaking in public and making presentations to executives
  • Strong data analytics background


Why join our team:
  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact on colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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