M&T Bank Corporation

Employee Relations Program Manager

M&T Bank Corporation • $89K — $149K *
Buffalo, NY 14221In-Person
Business Services
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 5+ years in HR or 9+ years of combined education/work experience with 5 years HR experience.
  • Strong verbal and written communication skills.
  • Strong analytical skills to inform decision-making and process improvement.
  • High organizational skills and attention to detail.
  • Ability to juggle multiple tasks under time pressure.

Responsibilities

  • Manage workplace accommodation requests, ensuring compliance with regulations.
  • Influence stakeholders to address sensitive employee accommodation issues.
  • Oversee workforce restructuring, facilitating compliance and risk mitigation.
  • Provide consultation on corporate projects related to employee relations.
  • Develop and enhance ER programs using data analysis to identify trends.

Benefits

  • Promotes a culture of belonging within the organization.
  • Encouraged participation in professional development opportunities and industry events.
  • Offers a supportive work environment that fosters growth.
  • Implements internal control standards and addresses compliance proactively.
Full Job Description
Overview:
  • Provides day-to-day oversight and coordination of key Employee Relations (ER) programs with enterprise-wide impact, including but not limited to, workplace accommodations and workforce restructures. Works with managers, employees, and ER team members to provide timely, forward-thinking, and customer-focused support that adheres to applicable regulatory requirements and established internal service level agreements. Applies insights and analytical skills to process improvement initiatives, ER projects, and other evolving related organizational matters.


Primary Responsibilities:
  • Manage the lifecycle (i.e., intake, interactive dialogue, resolution, etc.) of workplace accommodation requests by partnering with Human Resources (HR) and non-HR stakeholders to ensure consistent enterprise-wide application and regulatory compliance.
  • Exercise influence and work with others to address confidential and/or sensitive workplace accommodation requests and issues that may require tactfully navigating employee and/or manager interactions and creatively problem-solving, while ensuring all perspectives are represented.
  • Manage workforce restructuring initiatives to ensure process adherence, compliance with regulatory requirements, and mitigation of organizational risk by conducting comprehensive due diligence, facilitating manager preparation calls, creating and distributing severance documents, and on-going report maintenance.
  • Participate, manage, and/or provide consultation on restructuring initiatives and other corporate projects to completion, as requested by senior management.
  • Participate in development of new and/or enhanced ER programs to meet business needs by leveraging data, analytical skills and detail-orientation to identify trends and make recommendations for process improvements, testing, gap detection, and on-going maintenance as applicable.
  • Serve as a resource for procedural and employee matters by providing thorough and timely responses to accommodation requests and/or workforce restructure inquiries.
  • Interact and engage with employees to identify, develop, and implement strategic solutions that address short- and long-term organizational needs, as well as deliver difficult messages and/or engage in difficult exchanges as needed.
  • Remain current on ER developments by participating in internal and external meetings, seminars, conferences, and professional associations to communicate and/or support business needs and expand professional expertise.
  • Understand and adhere to the Company's risk and regulatory standards, policies and controls in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management.
  • Promote an environment that supports a culture of belonging and reflects the M&T Bank brand.
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable.
  • Complete other related duties as assigned.


Scope of Responsibilities:
  • This position provides enterprise-wide support to employees at all levels, by ensuring consistent application of workplace accommodation and workforce restructuring processes, while mitigating risk from regulatory action or civil litigation. In addition, this position is responsible for engaging in process improvement initiatives that create additional ER team capacity and more positive user experiences.


Supervisory/Managerial Responsibilities:
  • Not Applicable


Education and Experience Required:
  • Bachelor's degree and a minimum of 5 years' human resources experience, or in lieu of a degree, a combined minimum of 9 years' higher education and./or work experience, including a minimum of 5 years' human resources experience
  • Strong verbal and written communication skills
  • Strong analytical skills
  • Strong organizational skills
  • Detail-oriented
  • Experience handling multiple tasks simultaneously in a dynamic work environment with demanding time constraints


Education and Experience Preferred:
  • Minimum of 8 years' human resources experience
  • Prior employee relations experience
  • Prior experience handling confidential matters


M&T Bank is committed to fair, competitive, and market-informed pay for our employees. The pay range for this position is $89,600.00 - $149,300.00 Annual (USD). The successful candidate's particular combination of knowledge, skills, and experience will inform their specific compensation.

Location
Buffalo, New York, United States of America

About M&T Bank Corporation

M&T Bank is a financial holding company headquartered in Buffalo, New York. M&T's principal banking subsidiary, M&T Bank, operates banking offices in New York, Maryland, New Jersey, Pennsylvania, Delaware, Connecticut, Virginia, West Virginia, and the District of Columbia. Trust-related services are provided by M&T's Wilmington Trust-affiliated companies and by M&T Bank. M&T Bank traces its origins to the founding of Manufacturers and Traders Bank in Buffalo, New York. As a result of mergers, acquisitions, and name changes, M&T Bank Corporation's principal bank is now known as Manufacturers and Traders Trust Company or M&T Bank. M&T Bank reorganized under a bank holding company in 1969 called First Empire State Corporation. The name was changed in 1998 to M&T Bank Corporation, whose common stock is listed on the New York Stock Exchange and trades under the symbol "MTB."

M&T Bank Corporation Careers

Join the vibrant team at M&T Bank Corporation, a leading financial institution where innovation meets tradition, offering a plethora of job opportunities across various sectors. As one of the most respected banks in the nation, M&T Bank Corporation is the perfect place to jumpstart or advance your career in the financial services industry.

Work You’ll Do

At M&T Bank Corporation, you will be part of a culture that cherishes diversity, leadership, and professional growth. Engage in work that makes a real difference in the community while fostering your career development through comprehensive training programs and diverse learning opportunities.

Innovate and Lead

Embrace the chance to work on projects that integrate cutting-edge financial technologies with robust, traditional banking practices. M&T Bank Corporation is at the forefront of the financial industry, offering innovative solutions that redefine banking standards. Our leadership in the market is driven by a commitment to excellence and continuous improvement.

Career Growth and Opportunities

Whether you are looking for an entry-level position or a more senior role, M&T Bank Corporation provides a dynamic pathway for career advancement. With a variety of job opportunities ranging from internships to full-time positions, you can find the perfect match for your skills and ambitions. Our team is dedicated to helping you navigate your career path with tailored development plans and leadership training.

Join Our Team

Explore job opportunities and join a team that values hard work, creativity, and strategic thinking. M&T Bank Corporation is hiring professionals who are passionate about finance and eager to contribute to a team-oriented environment. Enhance your skills through hands-on experience and ongoing professional development.

Networking and Professional Development

At M&T Bank Corporation, networking and professional development are part of our DNA. Connect with industry leaders, participate in high-impact networking events, and take advantage of our mentorship programs. Our employees benefit from a supportive network that boosts their career trajectories and fosters meaningful professional relationships.

Benefits and Culture

Enjoy a comprehensive benefits package that supports both your professional and personal life. M&T Bank Corporation offers competitive salaries, health benefits, and retirement plans designed to ensure the well-being of our team members and their families. Experience a supportive and inclusive culture where every employee is valued and given the opportunity to thrive.

How to Apply

Ready to take the next step in your career? Visit the M&T Bank Corporation Careers page to browse current openings, submit your resume, and prepare for your interview. We are excited to see how your skills and ideas can contribute to our continued growth and success.

Stay Connected

Keep up to date with the latest from M&T Bank Corporation by following our careers blog. Gain insights from our experts and stay informed about new job openings and upcoming networking events. Join M&T Bank Corporation today and be part of a team that is dedicated to growth, innovation, and leadership in the banking industry. Your future starts here!
Learn more about M&T Bank Corporation
Size
17,115 employees
Market Cap
$25.2 billion
Industry
Finance & Insurance
Net Income
$1.3 billion
Founded
1868
5 Year Trend
+0.2%
NASDAQ
MTB
* Ladders Estimates

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