Paychex

Employee Relations Manager

Paychex$76K — $117K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree preferred
  • 7 years of Human Resources experience, predominantly in employee relations.
  • Experience conducting complex investigations related to workplace matters.
  • Strong analytical skills for identifying trends and providing insights.
  • Proven ability to design and deliver training programs.

Responsibilities

  • Conduct complex investigations into sensitive issues like harassment and discrimination and make remediation recommendations.
  • Coach and train business leaders to foster positive employee relations aligned with company values.
  • Collaborate with HR Business Partners to analyze data trends impacting retention and engagement.
  • Provide employee relations services and coaching to resolve workplace conflicts.
  • Work with legal counsel to ensure risk mitigation and proper issue resolution processes.
  • Partner with Internal Audit for compliance and ethics investigations and provide actionable recommendations.
  • Design and implement training on performance management and disciplinary procedures to enhance leadership skills.

Benefits

  • Comprehensive rewards package including medical coverage and wellness classes.
  • Flexible time off policies including paid time off and culture days to support work-life balance.
  • Award-winning training and development programs to foster career growth.
  • Diverse company culture that values employee perspectives and individuality.
  • Paid time off for volunteering and community engagement initiatives.
Full Job Description
Overview

Responsible for responding to concerns, including complex investigations, pertaining to workplace policies, procedures and compliance with all company and external requirements in an effort to reduce company-wide risk and contribute to productivity, motivation, and morale, while instilling and maintaining our culture and values. Makes recommendations and partners closely with the HR Business partner team to implement proactive employee relations strategies and initiatives to drive employee retention and engagement.

Responsibilities

  • Conducts complex investigations involving highly sensitive matters including harassment, discrimination, retaliation, and other work-related matters to document findings and make recommendations on appropriate actions.
  • Provides ongoing coaching, development, and training to business leaders to ensure positive employee relations and communications consistent with company values and work environment expectations.
  • Partners with Human Resources Business Partners (HRBP) to identify trends, provide insight, and make recommendations on issues impacting employee retention and engagement. This includes applying data analysis to case management and noting trends and developing recommendations in conjunction with HRBP team.
  • Provides coaching and general employee relations services support to employees across the organization to address and resolve workplace matters.
  • Works with legal counsel on issue resolution to ensure risk mitigation, consistent application across the company and litigation preparation.
  • Partners with Internal Audit on Whistleblower hotline calls, ethics, compliance or fraud investigations to provide recommendations to leaders on appropriate actions and/or resolutions.
  • Designs and delivers training sessions to leaders in performance management and discipline topics to increase leadership competency in this area.
  • Serves as active participant or Project Leader for HR/OD Strategic Initiatives or team projects in order to drive improved business results through increased productivity, retention and engagement of the workforce.
  • Other duties as assigned to support the general purpose of the position's function.

Qualifications

  • Bachelor's Degree - Preferred
  • 7 years of experience in Human Resources experience, with majority in a capacity addressing employee relations.


Compensation

In the spirit of pay transparency, we are excited to share that the starting base pay range for this position is $76,300 - $117,900 annually. Please keep in mind that this range is the base pay only and does not consider other components that make up the total rewards package for the position. If you are hired at Paychex, your overall compensation will be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range.

Live the Paychex Values

  • Act with uncompromising integrity.
  • Provide outstanding service and build trusted relationships.
  • Drive innovation in our products and services and continually improve our processes.
  • Work in partnership and support each other.
  • Be personally accountable and deliver on commitments.
  • Treat each other with respect and dignity.

  • What's in it for you?

    • We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
    • We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
    • We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
    • We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
    • We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.

    • Note: The benefits described apply to full-time employees. Benefits for part-time, contract, and intern roles may vary.

      Not sure if you meet every requirement?

      At Paychex, we know that great talent comes in many forms. If you're passionate about the role but don't check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us.

    About Paychex

    Paychex, Inc. is a leading provider of integrated human capital management solutions for payroll, benefits, human resources, and insurance services. By combining its innovative software-as-a-service technology and mobility platform with dedicated, personal service, Paychex empowers small- and medium-sized business owners to focus on the growth and management of their business. Paychex is headquartered in Rochester, New York and has more than 100 locations across the United States and Europe.
    Learn more about Paychex
    Size
    15,000 employees
    Market Cap
    $40.1 billion
    Industry
    Net Income
    $1 billion
    Founded
    1971
    5 Year Trend
    +7.9%
    Revenue
    $3.9 billion
    NASDAQ

    Similar Jobs

    More Jobs at Paychex

    More Business Services Jobs

    Find similar Employee Relations Manager jobs: