OverallPurpose

The Employee Relations Director is a senior individual contributor responsible for managing complex employee relations matters across the organization, including conducting workplace investigations, managing employee relations cases, advising leaders and HR partners, and ensuring consistent application of company policies and practices. The Director serves as an enterprise subject-matter expert on employee relations, personally handling sensitive and high-risk matters while also helpingestablishinvestigation standards, case-management practices, and consistent approaches across the organization. The role partners closely with VP, HRBP9s, Legal, Risk, Compliance, and business leaders to resolve employee concerns, mitigate risk, andidentifytrends and proactive solutions that strengthen the employee experience and organizational effectiveness.

Essential Functions

• Conducts complex, sensitive, and high-risk workplace investigations, including intake, interviews, evidence review, documentation, findings, and recommendations, ensuring matters are handled objectively, thoroughly, andin a timely manner.

• Manages an active portfolio of employee relations cases from intake through resolution, ensuringappropriate documentation, follow-up, consistency, andtimelyclosure.

• Provides hands-on consultation and strategic counsel to VP, HRBPs, senior leaders, and business leaders on performance, conduct, corrective action, workplace conflict, policy interpretation, employee complaints, and other complex employee matters.

• Assesses employee relations matters for legal, regulatory, reputational, and employee risk and partners with Legal, Risk, Compliance, and other stakeholders asappropriate.

• Serves as a senior enterprise employee relations subject-matter expert on particularly complex, sensitive, or high-risk matters, exercising sound judgment and independent decision-making.

• Establishes andmaintainsinvestigation and case-management standards, protocols, tools, and best practices to promote quality, consistency, fairness, andappropriate riskmanagement across the organization.

• Analyzes employee relations data and case trends toidentifyrecurring issues, organizational hotspots, root causes, and emerging risks; translates insights into proactive recommendations for HR and business leaders.

• Partners with HR and business leaders to develop programs, tools, and interventions that address recurring employee relations issues and strengthen leadership effectiveness andthe employeeexperience.

• Supports the ongoing review and development of employment policies and the Employee Handbook, in partnership with Legal andappropriate HRstakeholders, andmaintainscurrent knowledge of relevant employment laws, regulatory requirements, and evolving workplace practices.

• Promotes fair, consistent, and respectful employee relations practices, includingappropriate attentionto confidentiality, non-retaliation, and the integrity of employee relations processes.
  

Minimum Qualifications

• Education and/or experience typically obtained through the completion of a bachelor9s degree.

• 10 or more years of relevant business experience with a focus on HR and/or team leadership.

• Experience partnering with and influencing senior leaders to help drive people strategies and increase business outcomes.

• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change.

• Highly collaborative team player with a focus on engaging with people, specific to supporting growth.

• Expertise in developing deep, trusting relationships with all levels within the organization.

• Effectively consult (listen, understand, and influence) people at all levels (including senior leadership) in a qualitative and quantitative manner.

• Proactive problem solver. Conceptualize problem spaces as systems and apply a model thinker approach.

• Ability to consult and recommend solutions to leadership using data and analytics to solve people and business-related problems.

• Background and drug screen.