McKesson

Employee Relations Consultant

McKesson • $81K — $136K *
US-AnywhereRemote in Texas, US
Healthcare
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Degree or equivalent, typically requiring 4+ years of relevant experience
  • 3-5 years in Employee Relations
  • Required healthcare industry experience
  • HR certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)
  • Working knowledge of current employment laws and trends

Responsibilities

  • Consult as an expert in Employee Relations, guiding HR and management on issues and conducting investigations
  • Manage employee hotline calls and oversee investigation documentation
  • Conduct review processes for involuntary terminations and escalate issues as necessary
  • Collaborate on projects with Compliance, Learning and Development, and other teams
  • Identify and address ongoing performance issues with HR partners
  • Manage ADA, Religious, and PWFA accommodation requests alongside HR practitioners
  • Stay updated on legal matters related to Employee Relations and maintain ER metrics

Benefits

  • Comprehensive healthcare and wellness programs
  • 401(k) savings plan with company match
  • Generous paid time off policy
  • Employee discounts and perks
  • Professional development and training opportunities
Full Job Description
Position Summary

This position will provide Employee Relations (ER) consultant services for the McKesson Specialty Provider Organization client groups including The US Oncology Network under the direction of the Manager, Employee Relations. The purpose of this role is to consult with HR practitioners and managers on the impact of employee issues and how to pro-actively respond and properly handle employee relations matters. This position will help practices appropriately address employee issues to avoid escalation, mitigate risk and correct issues in a timely manner. This role will be responsible for managing ER hotline calls and reviewing involuntary terminations with HR practitioners prior to termination within The Network, ensuring appropriate actions and documentation along with mitigation of risk and escalations. This role will engage with practices and legal as appropriate on lower risk issues, and will escalate to the Manager, Employee Relations for more complex and/or escalated employee relations issues. Responsibilities include the mitigation of risk through investigation of ER matters, consultations with managers and HR Practitioners, and focusing on compliance with regulatory guidelines, policies & practices. This position will be responsible for keeping up with legal trends and ensuring our policies, guidelines and practices are followed.

Key Responsibilities
  • Serve as an Employee Relations expert, providing guidance and conducting comprehensive investigations for ER issues assigned by the Manager, Employee Relations. Partner with HR COP, Practice Leadership and Regional HR Directors to provide resolutions for issues and concerns with a focus on risk mitigation. Ensure ER Consultant actions are appropriate, fair and consistent based on corporate policy, ER quality standards, and established regulations.
  • Oversee ER issues reported through employee hotline. Assign investigations to HR COP, conduct investigations as needed, and ensure all appropriate documentation including investigation findings and closure of cases. Escalate issues to Manager, Employee Relations as needed for more complex cases/higher risk issues.
  • Conduct Termination Review process for involuntary terminations at the direction of the Manager, Employee Relations, including review of documentation, consultation with HR COP and escalation to legal counsel as indicated by protocol.
  • Partner on various projects with Compliance, Learning and Development, Shared Services and other functional areas as needed.
  • Pro-actively work with RHRD, HR COP & Practice leadership to identify long-term /on-going performance issues that have not been addressed or performance that has not improved. Help identify the issues and partner to put a plan of action in place to address. Consult on Performance Improvement Plans and outcomes.
  • Serve as expert on ADA, Religion, and PWFA accommodation requests, interactive process and partner with local HR practitioners to manage those matters.
  • Partner with HR COP for management of unemployment claims.
  • Stay current on ER legal matters and legislation. Maintain ER metrics and analysis as directed by Manager, ER Consultant


Minimum Job Qualifications:
  • Degree or equivalent and typically requires 4+ years of relevant experience.
  • 3-5 years in Employee Relations
  • Healthcare Industry experience REQUIRED


Certifications/Licensure
  • HR Certification preferred (PHR, SPHR, SHRM-CP, SHRM-SCP)


Specialized Knowledge/Skills
  • Working knowledge of current employment law and regulations, legislation and current trends that impacts Employee Relations matters
  • Appropriate handling of Employee Relations matters to mitigate risk & escalation
  • Employee Relations Investigations & Documentation
  • Involuntary Termination Reviews
  • Employee Relations Hotline Call Management
  • Working within a large Matrixed Organizational Structure
  • Work within the Healthcare Industry Influencing Practice Leadership & HR preferred


Critical Skills
  • Strong Consulting, Educational and Influencing Skill
  • Solid Credibility with HR & Practice Leadership
  • Demonstrated ability to be decisive and render judgment
  • Conflict Management & Resolution Skills
  • Prioritization and Problem Solving Skills
  • Strong Written/Oral Communication Skills
  • Strong Customer Service Orientation & Team Player


Additional Knowledge & Skills
  • Credible Activist
  • Strategy Architect
  • Information Seeking
  • Process Improvement
  • Openness and Candor
  • Must Possess Strong Composure


We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.

Our Base Pay Range for this position

$81,900 - $136,500

McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson's (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:

McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.

McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.

McKesson job postings are posted on our career site: careers.mckesson.com.

About McKesson

McKesson Corporation provides medicines, pharmaceutical supplies, information and care management products and services across the healthcare industry. The Company operates in two segments. The McKesson Distribution Solutions segment delivers ethical drugs, medical-surgical supplies and equipment and health and beauty care products throughout North America. This segment also provides specialty pharmaceutical solutions for biotech and pharmaceutical manufacturers, sells financial, operational and clinical solutions for pharmacies (retail, hospital, long-term care) and provides consulting, outsourcing and other services. The McKesson Technology Solutions segment delivers enterprise-wide clinical, patient care, financial, supply chain, strategic management and software solutions. In July 2011, the Company acquired Portico Systems from Safeguard Scientifics, Inc. On March 25, 2012, it acquired the independent banner and franchise businesses of Katz Group Canada Inc. McKesson Distribution Solutions delivers pharmaceuticals to retail pharmacies and institutional providers like hospitals and health systems. They operate pharmaceutical distribution centers across the country, serving customers in all 50 states. They also deliver a comprehensive offering of health care products, technology, equipment and related services to the alternate site market, including physician offices, surgery centers, long-term care facilities and home care businesses across the country. McKesson is currently the largest pharmaceutical distributor in North America. McKesson also operates McKesson Canada and has an equity holding in Nadro, a leading distributor in Mexico.

McKesson Careers

Join McKesson, a leading global healthcare company, and be part of a team that is redefining the future of healthcare. With a variety of job opportunities available, McKesson is the perfect place to advance your career, whether you're a seasoned professional or just starting out. Work You’ll Do At McKesson, we are committed to improving care in every setting—one product, one partner, one patient at a time. We’re seeking talented professionals to join our team and contribute to a culture of innovation, diversity, and leadership. Our employees are driven by a deep sense of purpose and a desire for continuous growth and improvement. Empower Your Future in Healthcare With positions ranging from internships to leadership roles, McKesson offers unparalleled employment opportunities to develop your skills and advance your career. Our commitment to diversity training ensures that all team members have the opportunity to thrive. Join a team where your skills will be honed, your professional growth will be supported, and where you can genuinely see the difference you make in the lives of patients around the world. Innovative Work Environment McKesson is at the forefront of healthcare innovation. Our team is constantly exploring new ways to improve patient outcomes and streamline care processes. This commitment to innovation is what sets us apart and what makes McKesson an exciting place to work. Career Development and Benefits McKesson believes in nurturing the potential of its employees through robust career development programs and comprehensive benefits designed to support your life and well-being. From leadership training to health and wellness benefits, we ensure our team members are equipped to meet their professional and personal goals. Explore Job Opportunities Whether you’re looking for an internship to kickstart your career, or a senior position to utilize your extensive experience, McKesson offers a range of opportunities. Explore our open positions and find where you can make a difference at McKesson. Stay Connected Join Our Team Search for open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take the next step in their careers. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Networking and Professional Growth At McKesson, networking and professional growth are part of our everyday environment. We encourage our employees to connect, share, and learn from each other to foster personal and professional development. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await you at McKesson. Join McKesson today and be part of a team that is dedicated to shaping the future of healthcare.
Learn more about McKesson
Size
58,000 employees
Market Cap
$53.7 billion
Industry
Pharmaceuticals & Biotech
Net Income
-$4.1 billion
Founded
1833
5 Year Trend
+5.9%
Revenue
$237.6 billion
NASDAQ
MCK
* Ladders Estimates

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