Marsh McLennan

Employee Health & Benefits Senior Client Relationship Executive

Marsh McLennan • $90K — $120K *
Atlanta, GA 30349Hybrid
Finance & Insurance
5 - 7 years of experience
Reposted 2 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree required, or a combination of applicable experience and education
  • Seven years of experience in benefits consulting/brokerage or insurance in an Account Management or Sales role
  • Two years of supervisory experience
  • Excellent communication and interpersonal skills for relationship-building at all organizational levels
  • Ability to influence decision-makers and generate new revenue opportunities
  • Self-motivated with effective multi-tasking skills in a team environment
  • Strong knowledge of health and welfare plans and employee benefit laws

Responsibilities

  • Provide senior consulting services on plan strategy and financial performance
  • Oversee client plan renewal activities and service teams
  • Present annual plan renewal audits and advise on cost management strategies
  • Provide clients with updates on industry trends affecting plan design and compliance
  • Develop and maintain relationships with key decision-makers at client organizations
  • Oversee implementations of new client services and agreements
  • Meet individual sales goals and develop marketing strategies to grow existing client revenue

Benefits

  • Generous time off, including personal and volunteering days
  • Tuition reimbursement and professional development opportunities
  • Hybrid work model
  • Charitable contribution matching programs
  • Stock purchase opportunities
Full Job Description
Company:
Marsh McLennan Agency

Description:

Applicants must be within driving distance to our Atlanta, GA office to be considered for this role and have the ability to commute to the office a minimum of three days per week.

A day in the life.

As an Employee Health & Benefits Senior Client Relationship Executive, you will:
  • The Senior Client Relationship Executive will be capable of performing the following major accountabilities in an exemplary fashion with minimal to no supervision. Serve as consultative point of contact for the client; identify and understand client needs and provide recommendations with supporting rationale with limited or no oversight from the Producer. May handle all aspects of the client relationships.
  • Develop and execute, as directed, a comprehensive client service plan for all assigned accounts that address their business needs and risk management goals.
  • Partner with the producer in sales efforts, including responding to Requests for Proposals, participating in prospect meetings, and selling additional lines and endorsements that enhance coverage and meet the needs of the client.
  • Direct and lead quarterly meetings, mid-reviews and annual stewardship meetings.
  • Responsible for driving the renewal, marketing and financial reporting process including preparing meetings.
  • Create or review financial reporting packages, marketing material, carrier quotes and all meeting material prior to meeting with the client.
  • Build and cultivate key client and carrier relationships by phone, email, and in person.
  • Continuously expand a working knowledge of the current marketplace and capabilities of providing alternatives for the transfer of risk.
  • Demonstrate strong skills at negotiating pricing, policy conditions, reporting and terms with the selected carriers, and decide the best carrier(s) for the client within marketing guidelines.
  • Provide analyses and recommendations of coverage needs by developing initial marketing and renewal strategies leading the execution of marketing and renewal strategies, working with service team members and directing communications with carrier underwriters and other carrier representatives as required.
  • Must be able to present coverage, renewal recommendations and financial impact to the client.
  • Assist assigned clients and teammates with service questions related to administration, billing, claims issues, and problem solving, upon request.
  • Collaborate and work closely with local and national leadership to drive Line of Business strategy and initiatives as well as promote and drive utilization of best practices.
  • Coordinate with service team and clients to schedule and conduct team meetings.
  • Understand and utilize the client management system(s), ImageRight, and other relevant technology platforms per the documentation expectations outlined in Employee Benefits Procedures.
  • Ensure service team procedures are appropriate and followed and documentation and premium amounts are accurate, and assist in the collection of premium payments as needed.
  • Effectively resolve workflow issues.
  • Attend seminars, classes, and carrier meetings to keep abreast of new products available for clients and acquire expertise in legislative changes.
  • Lead, mentor, and train other account service teammates, and demonstrate strong interpersonal and professional relationship building skills.
  • Other job duties and responsibilities as requested by management.


Our future colleague.

We'd love to meet you if your professional track record includes these skills:
  • Bachelor's degree or equivalent education and/or related experience
  • Eight years of relevant insurance industry experience
  • Appropriate insurance license(s)
  • Significant knowledge of markets, policies and coverage issues for all states and industries serviced
  • Organizational skills to plan and prioritize team workload, and to oversee application of work flows and procedures
  • Leadership skills and service and team orientation to provide direction, praise, constructive feedback, and development to employees in a way that maximizes productivity and team morale
  • Strong communication and interpersonal skills to build and maintain positive business relationships with clients, market contacts, and McGriff teammates
  • Strong persuasion skills and tact to obtain information, negotiate with markets, obtain commitment or payments due from others, and motivate staff
  • Discretion and problem solving skills to analyze client information, proposal competitiveness, etc., and to resolve client, market and employee relations problems
  • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite
  • Ability to travel
  • Advanced degree(s)
  • Insurance industry certifications in addition to necessary license(s)
  • Significant prior experience leading teams and/or projects
  • Excellent interpersonal skills, strong oral and written communication skills


We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work.

Some benefits included in this role are:
  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid Work
  • Charitable contribution match programs
  • Stock purchase opportunities


To learn more about a career at MMA, check us out online: http://marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw

Follow us on social media to meet our colleagues and see what makes us tick:
  • https://www.instagram.com/lifeatmma/
  • https://www.facebook.com/LifeatMMA
  • https://twitter.com/marsh_mma
  • https://www.linkedin.com/company/marsh-mclennan-agency/


#MMAMCG

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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