Employee Experience Manager

LSG Sky Chefs

$93K — $116K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-3 years in employee engagement, HR, training, or related field.
  • Experience utilizing employee feedback and surveys to drive improvement.
  • Strong communication and relationship-building skills.
  • Proven ability to influence leadership for positive change.
  • Strong organizational and problem-solving abilities.
  • Bachelor's degree or equivalent experience is preferred.

Responsibilities

  • Collaborate with operational and corporate leaders to enhance employee experience.
  • Engage directly with employees to understand challenges and improvement opportunities.
  • Conduct focus groups to gather employee feedback and identify trends.
  • Transform employee feedback into actionable solutions and plans.
  • Lead the Buddy Program and oversee new hire onboarding.
  • Facilitate weekly orientation sessions for new staff.
  • Deliver engaging training sessions for employees and leaders.
  • Support the implementation of new programs and operational initiatives.
  • Monitor training completion and assist with ongoing employee development.
  • Adjust training delivery to fit a fast-paced operational environment.

Benefits

  • Medical, Dental & Vision coverage starting Day 1
  • Employer-paid life insurance and AD&D benefits
  • 401(k) with company match
  • Paid vacation, sick time, and holidays
  • Tuition reimbursement for personal growth
  • Free meals and on-site parking
  • Opportunities for long-term career growth within a global organization.
Full Job Description
Posting Start Date: 8/21/26

Job Title: Employee Experience Manager
Job Location: Portland-USA-97218
Work Location Type: On-Site
Salary Range: $93,128.34 - 116,410.42

The Opportunity

Our success is powered by the people behind every meal, every departure, and every delivery. At SkyChefs, we believe great workplaces don't happen by accident. They are built through connection, collaboration, listening, and a genuine commitment to helping people succeed. That's where you come in.

We're looking for an Employee Experience Manager who is passionate about people and excited to create an environment where employees feel welcomed, valued, supported, and inspired to do their best work. If you're energized by building relationships, solving problems, influencing leaders, and turning employee feedback into meaningful action, this is an opportunity to make a visible impact every single day.

This is more than an HR role. It's a chance to help shape the employee journey from day one and play a key role in building a workplace people are proud to be part of.

Why You'll Love Working Here

  • Medical, Dental & Vision coverage starting Day 1
  • Employer-paid life insurance and AD&D benefits
  • 401(k) with company match
  • Paid vacation, sick time, and holidays
  • Tuition reimbursement to support your growth
  • Free meals and on-site parking
  • Long-term career growth within a global organization


What You'll Do

  • Partner closely with operational leaders and corporate partners to strengthen the employee experience across the facility.
  • Spend time where it matters most, on the floor, building relationships, listening to employees, understanding challenges, and identifying opportunities for improvement.
  • Conduct focus groups, gather feedback, and identify trends that impact engagement and retention.
  • Turn employee feedback into practical solutions and action plans.
  • Lead and support the Buddy Program and new hire onboarding experience.
  • Facilitating weekly new hire orientation sessions.
  • Delivering engaging classroom and instructor-led training for employees and leaders.
  • Supporting the rollout of new programs, processes, policies, and operational initiatives.
  • Tracking training completion and supporting ongoing employee development efforts.
  • Adapting training schedules and delivery methods to meet the needs of a fast-paced, 24/7 operation.


What We're Looking For in a Candidate

  • 1-3 years of experience in employee engagement, HR, training, employee relations, operations support, or a related field.
  • Experience using employee feedback, surveys, focus groups, or workforce data to improve retention and engagement.
  • Strong relationship-building and communication skills.
  • Ability to influence leaders and drive positive change.
  • Strong organizational and problem-solving skills.
  • Bachelor's degree or equivalent experience preferred.


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