Zachry Group

Employee Communications Manager

Zachry Group$80K — $100K *
US-AnywhereRemote in San Antonio, TX
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or related field
  • 5+ years experience in internal, corporate, or employee communications
  • Proven ability to craft communication strategies in complex organizations
  • Exceptional writing, editing, and storytelling skills
  • Strong stakeholder management skills with influence across levels
  • Ability to operate independently and drive initiatives from strategy to execution
  • Strong project management skills for handling multiple priorities
  • Proficient with digital communication tools and platforms.

Responsibilities

  • Develop and own a comprehensive internal communications strategy aligned with business priorities
  • Define audience segmentation and tailor communication approaches for corporate, field, craft, and leadership audiences
  • Develop a multi-channel strategy to effectively communicate with desk-based and frontline employees
  • Partner with HR, Operations, and leadership to align communications with business goals
  • Ensure alignment with Zachry's brand and values
  • Create clear, engaging, and actionable communications in various formats
  • Translate complex business priorities into audience-relevant messages
  • Establish standards ensuring consistency and clarity across communications
  • Manage key communication channels like newsletters and leadership updates
  • Design communication approaches for project sites and frontline employees
  • Identify innovative communication solutions for non-wired employees
  • Gather insights from field teams for relevant communications
  • Support leadership with structured communication and change plans
  • Define and track KPIs to measure communication effectiveness
  • Leverage analytics and feedback to enhance content and channels
  • Stay updated on emerging trends in internal communication strategies

Benefits

  • Work in a fast-paced, independent environment
  • Be part of a dynamic Brand & Communications team
  • Opportunity to influence and shape internal communication strategies
  • Engage with diverse audiences across various work environments
  • Contribute to meaningful improvements in employee engagement and organizational culture.
Full Job Description
Job Description

Zachry Group is seeking a strategic and execution-focused Employee Communications Manager to own and drive enterprise internal communications that connect, inform, and inspire our workforce across corporate offices, project sites, and craft environments.

This is an individual contributor position on the Brand and Communications team and serves as a trusted advisor to business leaders, translating complex priorities into clear, compelling communication that strengthens engagement, reinforces culture, and enables business performance. This role operates with a high degree of independence and accountability in a fast-paced environment.

The ideal candidate blends strategy, storytelling, and operational excellence, with a deep understanding of how to reach diverse, dispersed, and non-desk audiences, and the ability to influence stakeholders across functions and levels without direct authority. This role works closely with the other Brand and Communications team members to deliver cohesive and impactful communication across channels.

Responsibilities

Enterprise Communication Strategy
  • Develop and own a comprehensive internal communications strategy and annual roadmap aligned with business priorities and brand standards
  • Define audience segmentation (corporate, field, craft, leadership) and tailor communication approaches to meet distinct workforce needs
  • Develop and continuously optimize a multi-channel communication strategy to effectively reach both desk-based and frontline employees
  • Partner with HR, Operations, Safety, and leadership to align communications with business goals and the overall employee experience
  • Ensure alignment with Zachry's brand, voice, and values

Content Development and Execution
  • Develop and execute end-to-end, clear, engaging, and actionable communications across multiple formats (written, visual, video, in-person, mobile-first)
  • Translate complex business priorities-including operations, strategy, and change initiatives-into audience-relevant messaging
  • Establish standards and frameworks to ensure consistency, clarity, and quality across internal communications
  • Own and manage key communication channels (e.g., enterprise newsletter, leadership updates, campaigns)
  • Partner closely with Brand & Communications team members to develop integrated communication assets that align messaging with visual storytelling and brand standards
  • Collaborate with Brand and Communications team members, to support integrated internal and external communication efforts as needed
  • Operate as a hands-on content leader, owning the end-to-end development of messaging, toolkits, and communication assets

Field and Craft Workforce Communications
  • Design and implement communication approaches for project sites and frontline employees
  • Identify and deploy innovative solutions for non-wired employees (e.g., SMS, print, supervisor-led communications, digital signage, toolkits)
  • Ensure messaging is accessible, practical, and actionable for field execution
  • Gather insights from field teams to ensure communications reflect real workforce needs

Leadership and Change Communications
  • Partner with leaders to support enterprise initiatives through structured communication and change plans
  • Develop and provide leaders with toolkits, talking points, and cascade materials
  • Partner with leadership to enhance visibility and transparency across the organization

Measurement, Insights and Continuous Improvement
  • Define and track KPIs for communication effectiveness (reach, engagement, comprehension, action)
  • Leverage analytics and employee feedback to optimize content, timing, and channels
  • Own and maintain communication tools, templates, and best practices
  • Stay current on emerging trends, tools, and technologies to enhance internal communication strategies

Team Collaboration and Flexibility
  • Partner closely with Brand & Communications team members, including creative and external communications functions, to flex support across priorities and deliver integrated communication solutions


Qualifications

Required Qualifications
  • Bachelor's degree in Communications, Marketing, Journalism, Public Relations, or a related field
  • 5+ years of experience in internal, corporate, or employee communications
  • Proven ability to develop and execute communication strategies in complex organizations
  • Exceptional writing, editing, and storytelling skills, with the ability to simplify complex information
  • Strong stakeholder management skills, with the ability to influence across functions and levels without direct authority
  • Demonstrated ability to operate independently and drive initiatives from strategy through end-to-end execution
  • Strong project management skills with the ability to manage multiple priorities and deadlines
  • Proficiency with digital communication tools and platforms (e.g., SharePoint, Microsoft Teams, email platforms)


Preferred Qualifications
  • Experience supporting change management or transformation initiatives
  • Experience communicating with frontline, craft, or field-based workforces
  • Background in construction, industrial, energy, or engineering environments
  • Familiarity with employee engagement platforms, communication analytics, and multi-channel strategies #LI-CC1

About Zachry Group

Zachry Group is North America's pacesetter in turnkey engineering, construction, maintenance, turnaround and fabrication services to the energy, chemicals, power, manufacturing and industrial sectors. We work with customers to plan, build and renew their most critical facilities, so they can achieve their immediate and long-term goals, all at the highest safety standards. Since 1924, we have been a purpose-driven organization, united by a shared set of values and the desire to deliver the very best outcome for our customers.
Learn more about Zachry Group
Size
20,000 employees
Industry
Founded
1924

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