Employee & Business Communications

Westfield

$80K — $110K *
Finance & Insurance
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8 to 12+ years of communications experience.
  • Insurance industry experience preferred.
  • Strong stakeholder management skills.
  • Experience supporting enterprise or employee-facing initiatives.
  • Ability to translate complex topics into clear, actionable messaging.

Responsibilities

  • Develop communications plans for enterprise initiatives, including OHI, CEO Excellence, and priority programs.
  • Lead HR communications, including employee campaigns and leadership messaging.
  • Shape enterprise-facing messaging from business units impacting the broader organization.
  • Provide strategic communications support to HR and business leaders.
  • Translate complex topics into clear messaging for employees and leaders.
  • Partner with communications colleagues to align messaging across channels.
  • Support communication planning and stakeholder coordination for employee initiatives.

Benefits

  • Hybrid work arrangement with defined in-office days.
  • Remote work option for those living over 50 miles from Westfield Center, OH.
Full Job Description
Job Description

Job Summary

The Employee & Business Communications Lead, working under limited supervision, is responsible for leading planning and messaging for enterprise and employee communications, including HR initiatives and select business-facing communications that affect the broader organization. This role develops communication plans, shapes enterprise-facing messaging and provides strategic communications support to HR and business leaders. The role helps translate complex topics into clear, actionable communication that supports enterprise alignment and employee understanding.

Job Responsibilities
  • Develops communications plans for enterprise initiatives, including OHI, CEO Excellence, launches and other priority programs.
  • Leads HR communications, including employee campaigns and leadership messaging.
  • Shapes enterprise-facing messaging from business units when the communication impacts the broader organization.
  • Provides strategic communications support and guidance to HR and business leaders.
  • Translates complex topics into clear, actionable messaging for employee and leader audiences.
  • Partners with communications colleagues to align enterprise, HR and business communications across relevant channels.
  • Supports communication planning, message development and stakeholder coordination for employee-facing initiatives.


Job Qualifications
  • 8 to 12+ years of communications experience.
  • Insurance industry experience preferred.
  • Strong stakeholder management skills.
  • Experience supporting enterprise or employee-facing initiatives.
  • Ability to translate complex topics into clear, actionable messaging.


Location

Hybrid - defined as working three or more days per week in the office if the employee's residence is within 50 miles of Westfield Center, OH; or Remote - if the employee resides more than 50 miles from Westfield Center, OH.

Technical Skills
  • Communications Planning
  • Employee Communications
  • Business Communications
  • HR Communications
  • Leadership Messaging
  • Message Development
  • Stakeholder Management
  • Enterprise Initiative Communications


This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.

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