Paul Davis Restoration

Emergency Response Coordinator

Paul Davis Restoration$85K — $150K *
Real Estate & Construction
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in client-facing roles
  • Strong communication and relationship-building skills
  • Comfortable with technology and CRM tools
  • Valid driver's license with a good driving record
  • Willingness to be on-call, including nights/weekends

Responsibilities

  • Serve as the first point of contact for property owners after traumatic events
  • Build trust and guide customers through the recovery process
  • Identify and act on business opportunities proactively
  • Collaborate with first responders and community leaders
  • Secure mitigation work to protect properties
  • Represent the company in the community through events
  • Provide guidance and support to clients during emotional situations

Benefits

  • 401(k) with matching
  • Health and vision insurance
  • Flexible schedule with PTO and sick time
  • Ongoing leadership development and mentorship
  • Access to educational resources through Paul Davis University
Full Job Description
Responsive recruiter

Benefits:
  • 401(k)
  • 401(k) matching
  • Health insurance
  • Vision insurance


Emergency Recovery Coordinator (ERC)

Serve People When They Need It Most | High-Impact | Fast-Paced | Unlimited Growth

Are you a proactive, impatient and charismatic communicator? Do you have the ability to read people and situations effectively? Are you outgoing, empathetic and intuitive? Do you have the ability to persuade people to accept change or new ideas, as well as take hostile situations involving people and convert an unfriendly atmosphere to a more civil environment? Do you hate to be involved in transactions that are technical in nature as you can be easily distracted, and dislike being put in situations that do not involve others? Do you easily become dissatisfied with work that consists of repetitive tasks? Overall, are you optimistic and most comfortable when you have freedom and independence to pursue your goals and stay in an environment that provides a social network?

What You'll Do

As an ERC, you will:

  • Be the first point of contact for property owners after traumatic events
  • Build trust and guide customers through the initial recovery process
  • Generate business by proactively identifying and acting on opportunities
  • Work closely with first responders, adjusters, project managers, and community leaders
  • Secure mitigation work to protect properties and prevent further damage
  • Represent Paul Davis in the community through events and relationship building
  • Deliver confidence and clarity when people need it most

This is a fast-moving, high-stakes role where no two days are the same.

Who You Are

You're someone who:

  • Has a strong internal drive and takes initiative
  • Thrives in fast-paced, high-pressure environments
  • Leads with compassion and empathy
  • Is confident communicating with people in emotional situations
  • Thinks quickly but stays calm and controlled
  • Is energized by helping others during difficult moments
  • Is comfortable both one-on-one and speaking in groups


Compensation & Benefits

  • Base + Commission (Typical earnings: $85K-$100K base, no cap on commissions. Top producers can earn $200k or more)
  • Company vehicle + gas
  • Cell phone and computer provided
  • Flexible schedule + PTO & sick time
  • Ongoing leadership development & mentorship
  • Access to Paul Davis University

What You'll Need

  • Strong communication and relationship-building skills
  • Ability to stay organized while managing multiple priorities
  • Comfort using technology and CRM tools
  • Valid driver's license with a good driving record
  • Willingness to be on-call (including nights/weekends as scheduled)
  • A commitment to continuous learning and growth

Preferred Experience

  • Previous outside sales experience is strongly encouraged
  • Experience in construction, restoration, or a related field is a plus
  • Candidates with a background in sales within a construction or service-based environment will be well-positioned for success in this role

Why This Role Matters

Serving others in their time of need is not easy-but it's meaningful work.

If you're someone who wants more than just a job-
If you want to make an impact, build relationships, and grow in a fast-paced environment-

This is your opportunity

Compensation: $85,000.00 - $150,000.00 per year

About Paul Davis Restoration

Paul Davis Restoration is a franchise organization that provides services to clean up and repair damage to residential and commercial properties due to water, fire, mold, storm, or other disasters. The company was founded in 1966 and is headquartered in Jacksonville, Florida. Paul Davis Restoration has over 300 independently owned and operated franchises in the United States and Canada. The company offers a wide range of services, including emergency services, restoration, reconstruction, and remodeling. Paul Davis Restoration has received numerous awards and recognitions for its services and franchise system.
Learn more about Paul Davis Restoration
Size
3,500 employees
Industry
Founded
1966

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