5-7 years of experience in software development or engineering with a strong focus on C/C++, Python, and Linux.
Proven ability to analyze and manage large sets of data using log management tools like ELK, Splunk, and Grafana.
Demonstrated leadership experience in a Technical Lead or mentoring capacity for engineering teams.
Proficient in using defect tracking tools such as Jira for efficient project management.
Familiarity with source control management tools like Git and GitHub.
Experience with SQL or Amazon Athena for data retrieval and management.
Responsibilities
Ensure timely software releases by monitoring key performance metrics and alerting systems.
Troubleshoot end-to-end issues in broadband devices across RDK components such as WiFi/Mesh and DOCSIS.
Diagnose and resolve issues using Linux systems in conjunction with networking protocols and packet capture analysis.
Design and enhance operational tools to improve system performance and efficiency through DevOps methodologies.
Utilize AWS technologies to analyze data from field devices and deliver actionable insights.
Implement anomaly detection techniques to proactively identify and resolve system issues within the operational environment.
Benefits
Diverse work environment with exposure to various broadband technologies.
Opportunities for professional development in technical leadership and software engineering best practices.
Access to cutting-edge tools and technologies such as AWS and ELK.
Supportive culture encouraging collaboration and knowledge sharing among teams.
Full Job Description
Your daily tasks:
Ensure timely and high-quality software releases across diverse devices by proactively monitoring metrics and alerting systems. Promptly respond to critical field issues, identify root causes, and implement effective mitigation strategies.
Troubleshoot E2E issues in broadband devices in various RDK broadband components like WiFi/Mesh, DOCSIS, Fiber, LTE, or similar access network technology. Conduct source code reviews to identify root causes within the components and platform.
Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis
Design and enhance operational tools and architect DevOps solutions to optimize system performance and efficiency.
Leverage AWS technologies (S3, Athena, QuickSight) to analyse data from millions of field devices, delivering insights to inform decision-making and drive operational efficiency.
Develop and implement anomaly detection techniques and data-driven solutions to proactively identify and resolve system issues. Perform global metric comparisons across various device models.
What You'll Bring:
Experience and strong ability in C/C++, Python, and Linux experience. You'll also have experience with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualisation and monitoring.
Proven expertise in at least one scripting language, such as Bash, Python, or Go.
Experience of holding a Technical Lead / Senior role or mentoring a small team of engineers. Ability to make good technical decisions and convince others about the merits and reasons for those decisions.
