Electrical Service Manager

Wisler Plumbing Heating Cooling and Electric

$90K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Trades experience in Plumbing, Electrical, or HVAC
  • 3+ years of team management experience with a minimum of 4 direct reports
  • 3+ years of customer service experience
  • Proficiency in Microsoft Office 365 (Word, Excel)
  • Clean background check and acceptable character references

Responsibilities

  • Inspire and motivate your team to achieve goals
  • Mentor team members through coaching and feedback
  • Organize and streamline daily operations
  • Resolve customer concerns with high standards
  • Set, track, and analyze performance goals
  • Manage staffing, budgets, and resources effectively
  • Promote clear communication and collaboration across teams
  • Ensure compliance with industry regulations
  • Drive innovation to enhance processes and customer satisfaction
  • Report data-driven insights on team performance

Benefits

  • 90% Company-Paid Health Insurance
  • Optional Dental and Vision Insurance
  • 401(k) with Company Match
  • Paid Holidays and Paid Time Off
  • Career Growth and Promotion Opportunities
  • Tuition Reimbursement (role dependent)
  • Company Vehicle for field positions
  • Daily Hot Breakfast Provided
  • Supportive, Family-Oriented Team Culture
Full Job Description
SERVICE MANAGER

WHAT'S IN IT FOR YOU?

$90-$120,000 ANNUAL SALARY

Plus bonuses and incentives

Job Location: On site Rocky Mount, VA

As a Service Manager, you'll take the lead in driving your team's success while building an environment of growth and collaboration.

Key responsibilities include:

  • Inspire Leadership: Motivate and guide your team with confidence and purpose.
  • Mentor Talent: Foster individual development through coaching and regular feedback.
  • Streamline Operations: Organize, delegate, and ensure daily tasks run smoothly.
  • Deliver Excellence: Resolve customer concerns with efficiency and high standards.
  • Track Progress: Set clear goals, monitor performance, and achieve measurable results.


  • Resource Optimization: Manage staffing, budgets, and resources effectively.
  • Champion Communication: Foster collaboration and clear communication across teams.
  • Ensure Compliance: Stay ahead of regulations to maintain a compliant operation.
  • Drive Innovation: Identify opportunities to improve processes and enhance customer satisfaction.
  • Report Results: Present data-driven insights on team performance and key metrics.


We believe in taking care of our team
• 90% Company-Paid Health Insurance
• Optional Dental and Vision Insurance
• Company-Funded Life and AD&D Insurance
• 401(k) with Company Match
• Paid Holidays and Paid Time Off
• Paid Training and Accredited Trade Education
• Career Growth and Promotion Opportunities
• Tuition Reimbursement (role dependent)
• Employee Discounts
• Volunteer Opportunities
• Company-Provided Tools/Technology for Field Roles
• Company Vehicle (field positions)
• Daily Hot Breakfast Provided
• Supportive, Family-Oriented Team Culture

REQUIREMENTS

  • Trades experience in one of the three trades (Plumbing, Electrical, or HVAC)
  • 3 years of team management experience (with at least 4 reports)
  • 3 years of customer service experience.
  • Proficient with Microsoft Office 365 and standard software like Word and Excel.


  • Clean background check and acceptable work/character references.
  • Pre-employment and random drug testing required.
  • Must be authorized to work in the U.S.
  • High School Diploma or equivalent
  • Clean driving record


Opportunity for Quality of Life and Job Satisfaction

Are you currently looking for a change? A workplace where you are respected, supported, and appreciated?

At Wisler Plumbing, Heating, Cooling & Electric, we believe great people deserve great opportunities. If you are looking for a stable career with a company that values integrity, teamwork, and professional growth, we invite you to join our team

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