Electrical Service Manager

Crete United$123K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in electrical service with a supervisory or leadership role
  • Deep understanding of commercial/industrial systems, troubleshooting, and repair
  • Skilled in managing multiple service calls and technician schedules
  • Excellent communication and robust problem-solving abilities
  • Familiarity with field service management software is advantageous

Responsibilities

  • Manage and dispatch a team of field service technicians for electrical jobs
  • Oversee project timelines, ensuring quality control and effective customer communication
  • Act as a liaison between customers, contractors, and internal teams
  • Ensure safety compliance and adherence to company standards
  • Assist with estimating, quoting, and reviewing service contracts
  • Foster team development and coaching for long-term growth
  • Monitor key performance indicators (KPIs) and contribute to departmental growth targets

Benefits

  • Year-round work stability
  • Limited travel required
  • Company vehicle provided
  • Phone reimbursement included
  • Company-supplied uniforms, gear, and tablet
  • Paid time off (PTO) and holiday benefits
  • Company-funded certification and training programs
  • Health insurance coverage that includes dental and vision for employees and their families
  • 401K retirement savings program
Full Job Description
As Service Manager, you'll oversee daily operations, drive customer satisfaction, and support technicians across electrical service calls. You'll play a key role in workflow scheduling, team development, and client relationship management-delivering best-in-class service to our commercial and industrial customers.

What You'll Do

  • Manage and dispatch a team of field service technicians for electrical jobs
  • Oversee project timelines, quality control, and customer communication
  • Serve as the liaison between customers, contractors, and internal departments
  • Ensure safety compliance and adherence to company standards
  • Assist in estimating, quoting, and reviewing service contracts
  • Develop and coach your team for long-term success
  • Monitor KPIs and contribute to department growth targets

What We're Looking For

  • 5+ years in electrical service, with supervisory or leadership experience
  • Strong knowledge of commercial/industrial systems, troubleshooting, and repair
  • Ability to manage multiple service calls, customer needs, and technician scheduling
  • Excellent communication and problem-solving skills
  • Familiarity with field service management software is a plus

Why Join Crosby Electric?

  • Compensation: $123,456 per year, depending on experience and annual performance-based bonus.
  • Competitive full benefits
  • Company vehicle and phone allowance
  • Supportive, values-driven leadership
  • Opportunity to shape a growing service department
  • Stability and reputation: serving Alabama for over 50 years


JOB BENEFITS:

  • Year-round work stability
  • Limited travel
  • Company vehicle
  • Phone Reimbursement
  • Company provided uniforms/gear and tablet
  • PTO (paid time off)/holidays
  • Highly competitive pay - negotiable based on experience
  • Company-paid certification, and training
  • Health insurance, including dental, vision, for employees and family
  • 401K Retirement Program


Job Type: Full-time

Ready to lead a team that keeps critical systems running? Apply today and grow with Crosby Electric.

Build The Future with Crosby Electric, a Crete United Company

About Crete United

Crete United Careers

Joining Crete United presents an unparalleled opportunity to become part of a leading team of professionals dedicated to excellence and innovation. Crete United, known for its robust commitment to growth and diversity, offers a range of job opportunities that cater to various skills and career aspirations.

Explore Career Opportunities

Crete United is actively hiring and offers a variety of positions that challenge and foster professional development. With a culture that thrives on creativity, leadership, and teamwork, the company is an ideal place for those who are driven to excel in their professional lives.

Internship Programs

Start a career with Crete United through comprehensive internship programs designed to give hands-on experience in a dynamic work environment. Internships are a gateway to full-time employment and offer a unique insight into the company’s operations, contributing significantly to personal and professional growth.

Professional Growth and Development

Create United is committed to the professional growth of its team members. The company provides extensive training programs, including leadership development and diversity training, ensuring that every team member has the opportunity to advance their career.

Benefits and Culture

Crete United is proud of its inclusive culture that supports its team members' well-being and professional aspirations. The company offers competitive benefits, fostering a supportive environment where every employee can thrive.

Innovation and Leadership

At the intersection of innovation and leadership, Crete United stands out as a leader in its industry. The company encourages a culture of innovation where new ideas are welcomed and nurtured.

Networking and Professional Development

Crete United believes in the power of networking and encourages its employees to engage in events and activities that enhance their professional networks. These opportunities not only boost career growth but also enhance the company’s collaborative environment.

Join the Team

Crete United is looking for passionate, curious, and innovative individuals to join its team. Explore open positions that match your skills and interests. Create United values solution-driven team players who are eager to contribute to the company’s success.

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Prepare for Your Interview

Aspiring candidates should prepare to discuss how their experiences and skills align with the position they are applying for. Crafting a well-organized resume and preparing for the interview process are crucial steps to securing a position at Crete United. Crete United is not just a company; it's a place where careers are nurtured, and futures are built. Join Crete United and be part of a team that values diversity, innovation, and leadership.
Learn more about Crete United

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