5-7 years of experience in project and people management
Strong knowledge of budgeting, forecasting, and employee training
Excellent multitasking and prioritization abilities
Detail-oriented problem solver
Outstanding written and verbal communication skills
Proficient in budget tracking and scheduling
Texas Journeyman License preferred
Responsibilities
Manage sales, estimating, and production for profitable jobs
Foster excellent business and customer relations
Build and sustain long-term customer relationships
Proactively suggest improvements and solutions
Respond promptly to customer needs
Actively seek new customers in diverse sectors
Assist business development by responding quickly to leads
Encourage continuous improvement in the workforce
Lead and train technicians to enhance their skills
Ensure exceptional customer service and workforce productivity
Benefits
Medical, Dental, and Vision Insurance
Short- and Long-Term Disability
Accident and Hospital Indemnity Insurance
401K with Company Match
Paid Time Off (PTO)
Paid Holidays
Referral Bonus Program
Funding for Electrical Schooling and other educational opportunities
Full Job Description
Service Account Manager - Prism Electric
Responsibilities:
Sales, estimating, and production management of jobs that meet or exceed margin standards.
Conduct business and customer relations in a way that is above reproach.
Develop and maintain personal long-term relationships with customers.
Proactive involvement, offering suggestions for future situations.
Reactive involvement, punctual response to the customer's needs.
Diligently pursue new customers along vertical lines.
Support business development with timely responses to leads.
Encourage good habits and support continuous improvement.
Leadership approach in growing and developing technicians within the department.
Train, supervise, and motivate Prism's workforce.
Maintain exceptional customer service.
Maintain a productive workforce possessing the necessary skills, expertise, and drive to meet production schedules and deadlines.
Requirements:
Proven people management, process management, and performance management skills.
Knowledge of budgeting and forecasting, employee motivation and training, leadership and office management skills, and customer acquisition and relations.
Excellent time management skills and ability to multi-task and prioritize work.
Attention to detail and problem-solving skills.
Excellent written and verbal communication skills.
Strong budget tracking, labor tracking, and scheduling skills.
Proficiency in information analyzation and budget setup.
Texas Journeyman License preferred
Benefits:
Medical, Dental, and Vision Insurance
Short- and Long-Term Disability
Accident and Hospital Indemnity Insurance
Basic and Voluntary Life Insurance
401K with Company Match
Basic and Voluntary Life Insurance
PTO
Paid Holidays
Referral Bonus Program
Electrical Schooling paid for with other educational opportunities available.
