In this fully remote role, you'll lead a portion of our Collaboration Technologies team responsible for delivering and supporting enterprise collaboration platforms including Microsoft 365, SharePoint, Exchange, Teams, and emerging AI-powered workplace solutions. You will provide technical leadership, mentor a team of engineers, and help shape the strategy, governance, and adoption of tools that connect and empower our workforce.
Success in this role looks like building a high-performing team, ensuring reliable and secure collaboration services, driving innovation through automation and AI, and delivering exceptional employee experiences that enable our employees to build solutions for the 3.4 million members and communities we serve.
Ideal candidates will bring:
- Experience managing direct reports
- Subject matter expertise in M365, SharePoint, Exchange
- Strong understanding of cloud technologies, security, governance, and service operations with a customer-focused mindset
- Experience leading enterprise collaboration, productivity, or workplace technology platforms
Notes:
- Sponsorship is not available for this role.
- Although this is a remote opportunity, final onsite interviews at our Chattanooga, TN, headquarters will be required.
- We are unable to hire candidates living in California, New York, New Jersey, New Hampshire, and Massachusetts.
Job Responsibilities
- Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
- Assigns, monitors, and reviews progress and accuracy of work. Provides staff management oversight including hiring, promoting, or making recommendations for staff. Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
- Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
- Ensures adherence to policies, plans, objectives, budgets and staffing allocations.
- Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
- Employees may be required to participate in a weekly on-call rotation.
Job Qualifications
Education
- Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
Experience
- 5 year - Experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required
- 5 years – Systems maintenance and/or programming experience required
- 3 year - Expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST
Skills\Certifications
- Knowledge of information technology concepts, methodology, terminology, and standards.
- Proven Skill to develop and/or maintain an enterprise IT system
- Subject Matter Expertise (SME) in one or more enterprise IT systems
- Strong interpersonal and organizational skills
- Microsoft Office and email skills are required
- Adaptive to high pace and changing environment.
- Must be able to communicate effectively with both technical and non-technical co-workers.
- Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.
N/A
Number of Openings Available
1
Worker Type:
Employee
Company:
BCBST BlueCross BlueShield of Tennessee, Inc.
