Job Description

EHR Analyst II - Digital Clinical Services - Epic Ambulatory, Full Time, First Shift, IS&T

The EHR Analyst II performs moderate-complexity Epic build, testing, implementation, and troubleshooting. The Analyst II works independently on small to medium-sized projects, collaborates with stakeholders to gather requirements, and supports system optimization.

Overview: Responsible for designing, implementing, and supporting designated software applications in accordance with departmental standards and procedures, and ongoing support of the EpicCare Ambulatory module.

Key responsibilities include:

• Collaborating with users to define system functionality, information flow, reports, and data requirements
• Developing specifications and documenting operational procedures
• Testing software and coordinating software release procedures
• Maintaining Epic certification in EpicCare Ambulatory and staying current with Epic version updates

Responsibilities

Certification and Knowledge Maintenance:
• Maintain certification(s).

System Configuration and Workflow Management:
• Configure and maintain Epic workflows, tools, security, rules, and documentation templates.
• Support collection and documentation of workflow requirements.
• Assist in upgrades, release validation, and new feature implementations.
• Lead requirements gathering sessions with clinical and operational stakeholders.

Testing and Optimization:
• Create and execute integrated test plans.
• Participate in testing activities including execution of test scripts and validation of build changes.
• Perform release note reviews, workflow validation, and optimization activities (not limited to).

Support and Compliance:
• Provide Level 2 support for complex incidents and escalations.
• Maintain adherence to change management standards.

Qualifications

Minimum Required:

• Bachelor's Degree
  • Four years of experience in lieu of Bachelor's Degree.
• 2-4 years of experience

LICENSE & CERTIFICATION:

Epic certification(s) in assigned module(s) required within timeframe, certifications maintained.