cFocus Software Incorporated

EEOC - Production Engineer

cFocus Software Incorporated • $100K — $120K *
Washington, DC 20011In-Person
Technical Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Ten years of experience in AV/VTC and multimedia production in an enterprise setting.
  • Experience with AV/VTC equipment and services for dispersed field offices.
  • Expertise in designing and integrating AV/VTC solutions, including signal-flow diagrams and equipment layouts.
  • Proficient with DSPs, control systems, cameras, mixers, and streaming technologies.
  • Advanced knowledge of platforms like Microsoft Teams, Zoom, and Cisco Webex.
  • Video editing skills in software such as Adobe Premiere and Final Cut Pro.
  • Strong customer-service and communication abilities, especially with high-profile stakeholders.

Responsibilities

  • Design and sustain enterprise AV/VTC solutions to meet operational and event needs.
  • Develop technical documentation including diagrams and system configurations.
  • Integrate AV-over-IP technologies with various conferencing platforms.
  • Configure and maintain AV equipment and systems in production environments.
  • Manage and troubleshoot online meetings and hybrid events set-up.
  • Operate production technology for live events and multimedia presentations.
  • Diagnose and resolve AV-related technical issues, performing root-cause analysis.

Benefits

  • On-site position in Washington, DC.
  • Ability to support high-visibility events and work with executives.
  • Opportunity to operate advanced AV technologies and collaborate in an impactful environment.
  • Potential for participating in special projects and new technology integrations.
Full Job Description
cFocus Software seeks a Production Engineer to join our program supporting the Equal Employment Opportunity Commission (EEOC). This position is onsite in Washington, DC. This position requires a Public Trust or the ability to obtain a public trust clearance.
Qualifications:
  • Minimum of ten years of professional experience supporting AV/VTC and multimedia production in an enterprise environment similar in size and complexity to the EEOC.
  • Demonstrated experience supporting AV/VTC equipment and technologies identified in the PWS and providing services to geographically dispersed field offices.
  • Advanced experience designing and integrating AV/VTC solutions, developing signal-flow diagrams and equipment layouts, and supporting AV-over-IP network technologies.
  • Advanced hands-on knowledge of DSPs, control systems, codecs, cameras, microphones, audio mixers, video and presentation switchers, projection systems, LED displays, recording systems, and streaming platforms.
  • Advanced experience with Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, multi-site conferencing, webinars, and virtual or hybrid collaboration.
  • Demonstrated experience operating production equipment for live and high-visibility events and managing live switching, audio mixing, camera operations, recording, streaming, and presentation support.
  • Demonstrated video editing and post-production experience with Adobe Premiere or Premiere Rush, Final Cut Pro, Wondershare Filmora, Blackmagic switching technologies, or comparable tools.
  • Working knowledge of storyboarding, visual storytelling, graphic design, animation, and motion-graphics integration.
  • Ability to diagnose complex AV, audio, video, hardware, software, codec, network, control-system, and interoperability issues and perform root-cause analysis through resolution.
  • Experience performing preventive maintenance, system upgrades, technical documentation, equipment lifecycle planning, ticket management, and end-user training.
  • Strong customer-service and communication skills and the ability to support executives, VIPs, presenters, technical teams, vendors, and geographically dispersed stakeholders.
  • Professional command of the English language and the ability to create clear engineering, configuration, maintenance, operational, and ticket documentation.
  • Ability to work full-time on-site at EEOC Headquarters and provide approved travel, after-hours, weekend, or on-call support when operational requirements demand it.
  • Must currently possess or be able to favorably complete the required five-year employment background investigation for a Public Trust position, normally initiated through Standard Form 85P, and meet applicable OPM suitability standards.

Duties:
  • Design, implement, integrate, commission, operate, maintain, and sustain enterprise AV/VTC solutions that meet EEOC operational and event requirements.
  • Develop signal-flow diagrams, equipment layouts, system configurations, network diagrams, and technical documentation for conference rooms, training spaces, executive briefing areas, and production environments.
  • Configure networks and supporting infrastructure for AV-over-IP technologies and integrate multiple conferencing, collaboration, presentation, streaming, and recording platforms.
  • Configure and maintain digital signal processors, control processors and systems, codecs, cameras, microphones, audio mixers, displays, projection systems, LED displays, and video or presentation switching equipment.
  • Set up, manage, and troubleshoot Microsoft Teams, Zoom, Cisco Webex, Poly RealPresence, webinars, breakout rooms, and other approved unified communications platforms.
  • Coordinate and validate connections among Headquarters, dispersed field offices, external sites, and remote participants; monitor audio and video quality and resolve interoperability issues.
  • Operate and support live meetings, Commission hearings, executive presentations, town halls, webinars, training events, webcasts, conferences, and virtual or hybrid productions.
  • Operate production equipment and manage live video switching, audio mixing, camera operation, recording, streaming, computer presentations, public-address systems, and open or closed caption support.
  • Perform video editing and post-production using tools such as Adobe Premiere/Premiere Rush, Final Cut Pro, and Wondershare Filmora.
  • Develop and integrate storyboards, visual storytelling, graphics, animation, and motion-graphics elements into multimedia products and event content.
  • Diagnose and resolve complex issues involving audio quality, video transmission, codecs, AV hardware, control systems, network connectivity, conferencing platforms, and system interoperability.
  • Perform root-cause analysis, document technical findings and corrective actions, and coordinate formal escalation of unresolved issues until service is restored.
  • Perform preventive and corrective maintenance, inspections, testing, firmware and software upgrades, equipment repairs, and lifecycle replacement planning.
  • Monitor system health, availability, performance, capacity, and user experience and recommend upgrades or design improvements that enhance reliability and scalability.
  • Receive, document, track, and resolve AV/VTC service requests and trouble tickets affecting Headquarters or field-office systems.
  • Maintain current standard operating procedures, system records, maintenance documentation, equipment inventories, licensing, warranty information, and configuration baselines.
  • Coordinate with customers, VIPs, presenters, IT teams, AV/VTC technicians, field-office coordinators, vendors, and manufacturers to deliver solutions and resolve technical issues.
  • Train end users and technical personnel on conference-room systems, collaboration platforms, operational procedures, and AV/VTC best practices.
  • Support approved special projects, acquisitions, maintenance activities, equipment replacements, technology upgrades, new AV/VTC standards, and onsite or remote service requests.
  • Travel when approved to support Commission hearings, meetings, official events, system evaluations, implementation, maintenance, and field-office AV/VTC requirements.

About cFocus Software Incorporated

Established in 2006, cFocus Software has provided IT services to Federal Government agencies for over 10 years. And they’re just getting started! Follow us as they continue to innovate and serve their federal government customers.

cFocus Software Incorporated Careers

Joining cFocus Software Incorporated presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the technology sector. As a company renowned for its commitment to excellence and growth, cFocus Software Incorporated offers a range of job opportunities designed to empower career advancement and professional development.

Explore Career Opportunities

cFocus Software Incorporated is actively hiring and offers a variety of positions that cater to a range of skills and experiences. Whether you're looking for an entry-level role or a senior leadership position, cFocus Software Incorporated provides a platform to enhance your career. Explore open positions that align with your professional interests and expertise.

Innovative Work Environment

cFocus Software Incorporated is committed to innovation and leadership in the technology industry. The company encourages a culture of creativity and problem-solving, where each team member’s contribution is valued. Professionals at cFocus Software Incorporated work on cutting-edge projects that push the boundaries of technology and have a lasting impact on clients and communities.

Professional Growth and Development

cFocus Software Incorporated believes in nurturing the growth of its employees through comprehensive professional development and diversity training programs. These initiatives ensure that every team member has the tools and knowledge necessary to succeed. Employees are encouraged to take on challenging projects that foster personal and professional growth.

Internship Programs

For those starting their careers, cFocus Software Incorporated offers internship programs that provide a robust foundation in technology and business practices. Interns gain hands-on experience, working alongside seasoned professionals and participating in projects that offer real-world applications and outcomes.

Benefits and Culture

cFocus Software Incorporated is dedicated to supporting its employees with a competitive array of benefits. The company prioritizes work-life balance, health, and well-being, ensuring that the team can perform at its best. cFocus Software Incorporated's inclusive culture promotes diversity and equal opportunity, making it a great place to work for individuals from all backgrounds.

Networking and Leadership Opportunities

Employees at cFocus Software Incorporated have numerous opportunities to engage in networking and leadership activities. These opportunities allow for career advancement and the development of new skills through interaction with industry leaders and peers.

Applying for a Position

To apply for a position at cFocus Software Incorporated, candidates should prepare their resume to highlight relevant experience and skills. The interview process is designed to assess fit both for the role and the company culture. cFocus Software Incorporated seeks passionate, curious, and innovative team players who are ready to drive change.

Stay Connected with cFocus Software Incorporated Careers

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Learn more about cFocus Software Incorporated
Size
11 employees
Industry
Information Technology
* Ladders Estimates

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