Job Details:
Position Title: Educational Technology Administrator
Status: PNRK - Project of a Non-Recurring Kind
Hours: 40 hours per week
Faculty/Department: Digital Learning
Campus/Location: North Campus - must be comfortable working hybrid, a minimum of four (4) days on-site.
Salary: Min. $38.25 - Max. $44.32

About Digital Learning at Humber:
Digital Learning at Humber Polytechnic supports innovative, accessible, and engaging teaching and learning through the effective use of digital technologies. The department works collaboratively with faculty and academic partners to enhance learning experiences, strengthen digital teaching practices, and support the delivery of high-quality education across Humber.

About the Educational Technology Administrator Role:
The Educational Technology Administrator (ETA) is responsible for the administration, support, and ongoing maintenance of key educational technology systems for Humber and Guelph-Humber, including the learning management system (LMS), student feedback platforms, and other solutions supported by Innovative Learning. Responsibilities include system support, planning and deployment, upgrades, troubleshooting, vendor coordination, implementation of approved projects, database management, and reporting to meet institutional needs.

The Educational Technology Administrator works closely with the Learning Management System Administrator, Banner team, and Information Technology Services to ensure system integration and alignment, while also serving as a backup for other educational technology administrators. The role provides advanced (tier-three) support to the Innovative Learning Support Centre, particularly during peak periods, and supports administrative updates across the Learning Management System and related tools.

The successful candidate stays current with emerging technologies and best practices, evaluates and recommends new tools and processes, and brings expertise in educational technology administration, database management, and technologies such as Blackboard Ultra, Blue Explorance, HTTP, CSS, JavaScript, PHP, Python, MySQL, SASS, and NodeJS.

Key Duties

• Support the day-to-day operations in the Student Feedback Questionnaire tool and other educational technologies and system integrations.
• Support the implementation of updates and communicate these, as appropriate, to the Humber community.
• Work with vendors to troubleshoot Learning Tools Interoperability and educational technology issues.
• Create, maintain, and report on relevant databases and datasets.
• Provide tier-three escalated support for faculty, staff and students on Student Feedback Questionnaires, the Learning Management System and related third-party educational technologies.
• Work with vendors to troubleshoot Learning Tools Interoperability and educational technology issues.

About You:
You are passionate about working at Ontario's largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:

Education

• Minimum 3-year diploma or equivalent.
• A diploma or degree related to educational technologies or computer software

Experience/Skills

• Minimum of two (2) years related, progressively responsible experience in an Education Technology environment with evidence of effective project management.

• Experience with the administration of surveys in a medium- to large institution.

• Experience creating and maintaining databases using current authoring tools.

• Demonstrated capacity for establishing and maintaining good working relationships.
  
  If this sounds like you, we'd love to hear from you! At Humber Polytechnic we don't just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we're looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
  
  What's in it for you?

• An opportunity to be a part of building Humber's future.
• Be part of a diverse, hard-working, and supportive team.
• Tools and technology that will allow you to succeed at your job.
• Amazing perks!

We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted. Consideration for Support Staff (Article 17 of FT Support Staff and Article 19 of PT Support Staff) positions will be given to internal employees in accordance with the respective Collective Agreements.