Educational Services SpecialistPosition Overview:
Laerdal Medical is seeking an Educational Services Specialist to join our US Services team. In this role, you will be responsible for delivering high-quality educational services and product information to both internal and external customers. By applying your expertise in educational methodology, clinical experience, and simulation-based training, you will support clients in effectively utilizing Laerdal's solutions to enhance their medical training programs. Your work will play a key role in developing and improving clients' capabilities to deliver high-quality medical training-ultimately contributing to Laerdal's mission of helping save lives.
Responsibilities:
Training Delivery & Customer Support:- Deliver standard educational content for internal and external training needs, primarily onsite at customer locations, with occasional virtual or alternative delivery methods.
- Provide educational support and address customer inquiries at SUNs, Mini-SUNs, and approved trade shows.
Client Needs Assessment & Educational Solutions:- Analyze client learning objectives and training needs to recommend appropriate educational solutions.
- Apply knowledge of Laerdal's Education Services portfolio, including its economic, clinical, and educational benefits, to align solutions with customer needs.
- Recommend and implement products, services, and programs to enhance clients' training capabilities.
Curriculum & Training Resource Support- Support clients in developing training resources, including curricular needs, courseware (such as Laerdal Scenario Cloud Content), training plans, lesson plans, and customized training materials.
Sales & Business Support- Assist in promoting and supporting the sales of Laerdal's products, services, and programs by identifying customer needs and recommending appropriate solutions.
- Training Plans
- Lesson Plans
- Customized Training Support Materials
Compliance & System Management- Adhere to company policies and procedures while maintaining proficiency in organizational systems such as Salesforce.
Requirements:
- Ideal candidate should reside within a 60-mile radius of Atlanta, GA.
- Bachelor's degree (or equivalent) in a medical or educational field (e.g., NREMT, RN, teaching, or instructional design).
- 3-5 years of experience in clinical practice, teaching, or simulation-based training.
- Experience with Laerdal's high-fidelity simulators preferred.
- Strong communication and customer relationship management skills.
- Ability to analyze client needs, adapt to various environments, and implement training solutions.
- Proficiency with technology, including Windows, Teams, iOS, and troubleshooting IT or mechanical issues.
- Ability to deliver basic SimCapture training and maintain relevant certifications.
- Willingness to travel up to 100%, including at least four weekend training days per month.
- Valid driver's license required.
- Ability to lift and carry up to 100lbs with or without mechanical assistance.
Salary Range: $85,000 - $95,000, additional $15,000 MBO at 100% to plan
Please note that this range does not include any other compensation or benefits that an individual may be eligible for. The salary offered depends on a variety of factors, which may include, but not limited to; the qualifications of the individual applicant for the position, location, level of education attained, and/or professional certifications, years of relevant experience, special skills, etc.
