Job Description:

Position Summary

Epiq's Cyber Incident Response group is responsible for managing and overseeing review of data exfiltrated in cyber incidents to identify, extract, and report on the individuals whose personal identifying information (PII) and protected health information (PHI) were compromised. Successful candidates must have a professional background in the electronic discovery or cyber incident response industry to successfully manage multiple projects and client relationships in a fast-paced environment. The Project Manager is responsible for initiating new engagement, coordinating data transfer, and performing data identification & reduction processes. Epiq is looking for candidates that are eager to be the face of the business to our customers, and enjoy working with advanced technology.

Primary Responsibilities:

• Serve as the first point of contact for clients at the start of every engagement
• Facilitate transferring data between external parties and Epiq
• Lead kick-off calls and provide consultative advice on Cyber Incident Response to customers
• Understand and interpret client requirements within the context of eDiscovery/Cyber Incident Response processes.
• Determine and manage client expectations regarding deliverables and timeframes
• Conduct project design meetings and consult with clients on the development and implementation of efficient and effective workflows for data mining and capture related to data exfiltration
• Consult customers on the best data identification and reduction methodologies
• Perform data mining processes and report detailed, accurate results to customers
• Coordinate case closure and data destruction for completed engagements
• Learn and become an expert in constantly evolving advanced eDiscovery/Cyber Incident Response technologies
• Perform other special projects as defined by management

Qualifications:

• Candidates must have at least 3 years of experience in eDiscovery Project Management (or equivalent)
• Candidates must have at least 3 years of experience working with Relativity as a Project Manager
• Candidates must have exceptional verbal and written communication skills, including experience leading conference calls and meetings with colleagues and clients
• Knowledge of the eDiscovery Reference Model (EDRM)
• Working knowledge on Media Collections, Processing, Hosting, Review Support and Productions
• Candidates must be able to manage an active and fluctuating caseload
• Ideal candidates will have experience in Canopy or other advanced eDiscovery/Cyber tools, such as Technology Assisted Review
• Ideal candidates will have previous experience in Cyber Incident Response
• Ideal candidates will have a desire to go above and beyond client expectations

The Compensation range for this role is 120,000 to 130,000 USD per year and may be eligible for an annual bonus.

#LI-TP-1

Your specific salary will be determined based on several factors:

• Location-based market rate for the role
• Your abilities in relation to the job specification
• Performance during screening and interview
• Pay parity with the wider team in the considered location

Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.

Click here to learn about Epiq's Benefits.

Epiq Leadership Compass

Fosters Relationships & Collaboration

Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.

• Build trust-based partnerships
• Nurture long-term relationships
• Remove collaboration barriers
• Celebrate cross-team success

Engages & Influences

Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.

• Use storytelling to build buy-in
• Align communication with organizational goals
• Guild alignment through strong engagement

Maximizes Performance

Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq's goals.

• Use data to identify improvement opportunities
• Make informed decisions
• Align team goals with boarder strategy
• Empower teams to manage their own goals
• Translate vision into clear priorities
• Prepare for disruptions with strong change management

Achieves Operational Success

Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.

• Improve workflows for team efficiency
• Use clear documentation and expectations
• Resolve issues quickly using data and feedback