THE WORK: 

As aSales and Delivery Lead for Mid-Market Talent (ADP, UKG), you will oversee delivery execution acrossmultiple programs/engagements, ensuringquality outcomes, client satisfaction, and strong team performance. You will also partner with Sales and Solution teams tostandardize and accelerate deliveryby buildingreusable solution assetsandtemplatized solution offersthat improvespeed to value. Additionally, you will contribute toproposal developmentand support/leadclient Oralsfor complex pursuits.

Key Responsibilities:

A) Delivery Leadership Across Multiple Programs

• Lead end-to-end delivery execution acrossmultiple programs or engagements(MM T&Oportfolio), ensuring delivery excellence and measurable outcomes.

• Manage planning, delivery governance, escalations, and delivery risk across programs.

• Ensure consistent delivery standards, operational discipline, and continuous improvement.

• Develop and grow talent by coaching teams, reinforcing delivery best practices, and partnering with HR/leadership on capability building.

• Partner with client stakeholders and internal functions to drive adoption of change and stabilize delivery performance.



B) Drive Innovation, Standardization & Speed-to-Value

Identify repeatable delivery patterns and convert them intosolution assets, including:

• Delivery accelerators, reusable components, playbooks, reference architectures, and tooling approaches.

• Build and maintaintemplatized Talent (ADP, ADP Lyric, UKG) solution offers(where applicable), enabling faster proposal responses and reduced time-to-start for new engagements.

• Promote standardization across delivery methods to improve predictability, cost, and quality.

• Support innovation initiatives that improve delivery throughput while maintaining risk controls.



C) Solutioning & Sales Collaboration (Proposals)

• Collaborate with Sales, Solution Architecture, and other bid teams to shape delivery strategy during pursuits.

• Support proposal development by contributing:

• Delivery approach, governance model, staffing logic, and implementation plan.

• Differentiators tied to reusable assets/accelerators and known delivery methods

• Create or review proposal content to ensure it aligns with feasible delivery execution, commercial expectations, and client requirements.

D) Support and Lead Orals

• Participate in bid Orals and executive discussions to present delivery strategy and execution confidence.

• Lead oral sessions where required97aligning storytelling across delivery, solution, and commercial commitments.

• Support Q&A responses by coordinating with SMEs and ensuring consistent messaging across stakeholders.

Here's what you need:

• Minimum 8+ years' experience leading delivery forsmall and large-scale transformation programs(or multiple concurrent programs) including demonstrated success inmulti-functional stakeholder management, including client executives and internal leadership.

• Minimum 8+ years previous experience with delivery governance, risk management, and program planning.

• Minimum 8+ years' experience supporting bids (RFP/RFI), proposals, and/or Orals in enterprise environments.

• Minimum 8+ years' experience leading people and teams; proven ability to improve overall delivery performance (onshore and offshore teams).

• Minimum 5+ years' experience building reusable assets, accelerators, or offerings that improve speed and predictability

• Bachelor's degree or equivalent (minimum 12 years) work experience. (If associate's degree, must have minimum 6 years' work experience).

Preferred:

• Technical Background in native SaaS Talent (ADP and UKG) solution is preferred.

• Experience leading delivery forsmall and large-scale transformation programs(or multiple concurrent programs).

• Demonstrated success inmulti-functional stakeholder management, including client executives and internal leadership.

• Strong understanding of delivery governance, risk management, and program planning.

• Proven ability to build reusable assets, accelerators, or offerings that improve speed and predictability.

• Experience supporting bids (RFP/RFI), proposals, and/or Orals in enterprise environments.

• Strong leadership and coaching skills; ability to develop teams and improve delivery performance.

• Experience with solution architecture concepts (end-to-end, multi-service solution design).

• Experience in operations mobilization / transition setups for new outsourcing or transformation engagements.

• Demonstrated metrics-driven improvement (quality, delivery predictability, cost efficiency, etc.

• Experience positioning Managed Services.