Advocate Health Care

ED Assistant Clinical Manager

Advocate Health Care$91K — $137K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Registered Nurse (RN) licensure in Illinois required.
  • Minimum of 3 years' experience in a specialty area, preferably pediatrics.
  • Strong communication skills and ability to work collaboratively with diverse teams.
  • Experience in charge nurse roles and staff scheduling is favorable.
  • Knowledge of regulatory standards and hospital policies is mandatory.

Responsibilities

  • Serve as Charge Nurse, assigning patient and non-patient care.
  • Maintain staffing requirements based on policies and patient volume.
  • Collaborate with healthcare professionals to ensure quality patient care.
  • Monitor and edit unit reports in a timely manner.
  • Facilitate service recovery and resolve patient issues promptly.
  • Support staff development through mentoring and educational opportunities.
  • Ensure compliance with all relevant standards and policies.

Benefits

  • Paid Time Off programs for work-life balance.
  • Comprehensive health benefits including medical, dental, and vision.
  • Flexible Spending Accounts for healthcare expenses.
  • Adoption assistance and paid parental leave for families.
  • Retirement plans with employer match to support future savings.
  • Educational Assistance Program for professional development.
Full Job Description
Department:

36102 Advocate Trinity Hospital - Emergency Department

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-time

Pay Range:
$44.15 - $66.25

Primary Purpose
Assist PCC leadership with day to day operation to ensure high quality and cost effective patient care

Major Responsibilities

Serves in the role of Charge Nurse. Assigns patient and non-patient care in a safe, effective manner

Maintains staffing requirements in accordance with established policies, patient volume

Collaborates with physicians, management and other healthcare professionals to assure the deliver of quality care and high patient satisfaction

Contributes to achieving system, site and unit goals by prioritizing duties and responsibilities

Assures accurate reporting of census, acuity and staffing at predetermined times

Assures that Point of Care Testing/Code Carts/Code Boxes are accounted for

Assures appropriate supplies are available to staff via Lawson

Monitors/Edits Report Express Reports in a timely manner

Ensures compliance with all regulatory agency standards, i.e., federal, state, city, Accrediting Organization, IDPH and all hospital policies and procedures.

Promotes patient safety by reporting of issues through established channels and participating as requested in safety initiatives

Practices the principles of Performance Improvement in order to contribute to positive patient outcomes

Responds to issues/concerns of patients and families in a timely manner. Refers complex issues to management

Demonstrates positive support and participation in unit base performance improve plan, indicators and outcomes

Make recommendations for improvement. Contributes to achieving system, site and unit goals

Assists in the Performance Improvement Process

Demonstrates and maintains a current knowledge of Mission, Philosophy, Policies and Procedures

Serves as a clinical resource to staff

Collaborates with members of the health care team to facilitate the Care Management process

Serves as a role model for "Service First" in practice and facilitation of staff adherence to Service First courtesy standards and scripts

Facilitates Service Recovery

Takes initiative with problem resolution and conflict management when presented with issues/concerns

Participates with PCC leadership to provide positive work environment for staff in terms of growth and development and job satisfaction

Refers major rule violations/work performance issues to management utilizing the established chain of command.

Assists with data collection/tracking for education/in-service of assigned staff.

Assists with the development of staff competencies and skills checklists.

Facilitates staff attendance at in-services by providing appropriate coverage of unit.

Practices positive coaching/mentoring skills to foster staff growth and development.
Conducts timely and objective performance pathways for assigned staff subject to review with management prior to presentation to staff

Assesses educational needs of the staff and facilitates education opportunities. Coordinates orientation of new staff in conjunction with the MCO and APN

Assists individuals with identifying professional goals and provides opportunities to achieve these goals

Addresses staff concerning matters involving minor performance variances and minor disciplinary counseling

Consults with management if written disciplinary action is warranted

Responsible for personal/professional growth and development
Keeps abreast of current standards of care via literature, educational events, internal and external resources and networking

Proactively seek out education as opportunities. Earn 10 continuing education hours annually. 8 of the 10 continuing education hours must be Pediatric specific.

Participates in activities to enhance professional growth by involvement in professional organization and continuing education.

Maintains clinical expertise in pediatrics. Serves as a resource and role model for clinical care.

Serves on various unit and hospital committees to increase knowledge and networking skills

Licensure:
Nurse, Registered (RN)

Education/Experience Required:
Typically requires 3 years' experience in specialty area and may require specialty-focused continuing education and/or certifications based upon department discretion.

Knowledge, Skills & Abilities Required:
Ability to assume charge/schedule coordinator role

Ability to communicate effectively and work cohesively with a diverse work group

Skills specific to each unit's specialty
CPR Illinois Licensed Professional Registered Nurse Certification relative to specialty area, if applicable.

Physical Requirements and Working Conditions:
Ability to travel locally

Ability to work within stressful conditions and difficult situations

Resilient and flexible in changing environment

May be exposed to hazardous material and threatening diseases

Ability to cooperate and work well with others

Ability to make sound and timely decisions

Ability to perform lifting and bending

Demonstrates the ability to recognize the needs of behaviors of variety of age groups of patients treated i.e. understands child development, normal patterns of adolescent behavior.

Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Ability to function in a fast-paced environment with established time constraints.

If position has direct patient care or direct patient contact the following lifting requirement supersedes any previous lifting requirement effective 06/01/2015. Ability to lift up to 35 pounds without assistance. For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available. Unique patient lifting/movement situations will be assessed on a case-by-case basis.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation
  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance


Benefits and more
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program


Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health Care

Advocate Health Care is a not-for-profit, faith-based health system providing comprehensive health care services to the people of Illinois. The organization is the largest fully integrated health care delivery system in Illinois, with more than 500 sites of care and 12 hospitals, including two of the nation’s 100 Top Hospitals, the state’s largest integrated children’s network, five Level I trauma centers (the state’s highest designation in trauma care), three Level II trauma centers, one of the area’s largest home health and hospice companies and one of the region’s largest medical groups. Advocate Health Care trains more primary care physicians and residents at its four teaching hospitals than any other health system in the state. As a not-for-profit, mission-based health system affiliated with the Evangelical Lutheran Church in America and the United Church of Christ, Advocate contributed $1.6 billion in charitable care and services to communities across Chicagoland and Central Illinois in 2019.
Learn more about Advocate Health Care
Size
75,000 employees
Industry
Founded
1976

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